Senior Executive Assistant

$55k – $80k AngelList Est.
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Rakuten, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace worldwide. Rakuten seeks to empower merchants to deliver Omotenashi, a hospitality mindset, which helps sellers create lasting relationships with customers. 

Job Description:

We are looking for a sharp, driven, and multi-tasking Sr. Executive Assistant to support executives on our tech team. This is a great opportunity for an experienced and enthusiastic candidate to work and grow in an innovative, fun, and hi-tech environment. The role will be based in our Salt Lake City, Utah office. 


* Schedule internal and external meetings
* Answer phones and take messages
* Communicate with all levels of internal and external contacts and ensure prompt responses
* Manage and maintain a busy calendar, and respond to meeting requests that require frequent re-prioritization
* Coordinate both international and domestic travel
* Prepare and submit expense reports
* Assist with preparing PowerPoint presentations, documents and meeting materials; occasional research
* Assist team with meeting deadlines and having all information to help executives make decisions
* Handle multiple tasks at the same time and have the ability to change direction quickly and often without having all the details
* Anticipate needs
* Light personal work such as ordering food/gifts or coordinating personal appointments
* Occasional setup of breakfast and lunch meetings
* Assist with other projects as needed


* Minimum 3-5 years of progressively responsible experience as an administrative or executive assistant.
* Bachelor's degree preferred but not required
* Must be proficient in Microsoft Office Suite and possess a general techie proficiency
* International & domestic travel arrangements and scheduling experience
* Exceptional written, verbal, and interpersonal communication skills
* Strong organizational skills that reflects the ability to prioritize, plan ahead, and perform multiple tasks seamlessly
* Creative and resourceful in solving issues and improving processes
* Proven ability to handle situations independently
* Able to work successfully in a highly international, cross functional team environment - being comfortable and familiar working with different cultures and time zones is essential.
* Attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice
* A terrific work ethic accompanied by a get-it-done attitude
* Experience supporting more than one leader with different personalities and comfortable approaching each team member differently to best fit their working style.
* Comfortable supporting executive(s) remotely/based out of another office location

Rakuten Americas at a glance

Rakuten Americas focuses on E-Commerce, Curated Web, Canada, and United States. Their company has offices in San Francisco Bay Area and San Mateo. They have a very large team that's 5000+ employees.

You can view their website at or find them on Twitter, Facebook, and LinkedIn.