Senior Director of Engineering

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The Senior Director Innovation- Engineering will define, design and develop new functional capabilities which enable backend as well as customer facing products that live at the emerging intersection of media and commerce. In this role within Rakuten Rewards, you will build and lead a team of creative engineers that will create and execute on new experiences that weave technologies like AI, AR and video to create new, full-funnel, omnichannel products, platforms and programs. These programs will be designed to entertain, inform and influence shoppers across the Rakuten Rewards ecosystem, driving brand awareness and conversion both on-line and in-stores. This role will also be responsible for identifying key partners and technology platforms that will accelerate the growth of the business. Through close collaboration with cross-functional teams, you will play an important role in the company’s success, with opportunities for significant personal and professional growth.

Responsibilities:

* Drive thought leadership around engineering innovation against best practices across the industry
* Be the change agent for the innovation team to use cutting edge technologies and development methods
* Be nimble and allow failure quick and cheaply
* Drive rapid prototyping cycles from technical requirements, software designs, programming, debugging, and optimization
* Work with C suite to gain/ maintain support and visibility for the innovation roadmap from a technical perspective
* Be resourceful and leverage the small team to the fullest to work on multiple parallel POCs and incubation efforts.
* Be entrepreneurial minded in the approach taken to cultivate creative ideas 

Areas Of focus:

* Create a platform for innovation
** Standardized agile infrastructure
** Continuous integration and delivery
** Best practices like TDD and automated test suites

* Create a platform for innovation
** Standardized agile infrastructure
** Continuous integration and delivery
** Best practices like TDD and automated test suites

* Generate ideas
** Ideation session
** Vetting out ideas
** Prioritization of ideas

* Experiment
** Create a technology roadmap which aligns and supports the business and product needs for the organization
** Build a process in conjunction with product, which allows for rapid deployment as well as a mentality to learn quickly/ cheaply through failure
** Start very minimal MVP version of products
** Experiment in real world with real customers
** Iterate and refine till it is time to draw inference

* Pivot or go to production
** Drive all decisions through data If the inference suggests full rollout have the main engineering team roll it out
** If inference suggests a pivot, abandon and pursue a different idea.

Qualifications:

* 10+ years of software development experience
* 5+ years of managing high-performing software-engineering teams
* 3+ years of delivering software using agile methodology
* BS/MS in a computer-science related discipline
* Hands-on development experiences with javascript and Java programming languages
* Strong skills in building large scale modern distributed systems using open source technologies: micro-service architecture, authN/Z, API development, and single page apps.
* Strong cross-group/interpersonal communication skills working with a variety of roles including engineering, product management, support, marketing, and legal.
* Demonstrated ability to attract and hire talent and grow the team rapidly
* Experience working with remote teams and individuals while ensuring agility and code velocity
* Experience using Agile/Scrum empowering the teams to best execute and own their deliverables. Leverage appropriately scrum ceremonies and tools to track velocity and offer transparency.
* Understanding of architectural principals and ability to drive engineers to scalable and efficient design decisions.

 

Rakuten Americas at a glance

Rakuten Americas focuses on E-Commerce, Curated Web, Canada, and United States. Their company has offices in San Francisco Bay Area and San Mateo. They have a very large team that's 5000+ employees.

You can view their website at https://www.rakuten.us/ or find them on Twitter, Facebook, and LinkedIn.

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