Marketing Operations Coordinator

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As a part of the Marketing Operations team, this position will work with merchant partners and internal teams to ensure the efficient and accurate implementation of partner advertising, affiliate commission and Cash Back management, contribute to projects that enhance marketing capabilities, and support other team members in delivering high-quality service and results for our partners.


* Use existing site administration tools to maintain an online shopping portal with listings for more than 2,500 merchants and associated information.
* Interact with advertising partners to obtain creative assets and perform standard site maintenance.
* Use internal and external tools to create and schedule advertising placements.
* Perform quality assurance checks on critical site elements, including store Cash Back, banner deployment, coupons, mobile pushes, and promotional landing pages.
* Research questions regarding site listings and advertising placements for internal staff and partners.
* Maintain client profiles and setup information on internal admin and affiliate interfaces.
* Assist other members of the Marketing Operations team on regular tasks related to site management and merchant relationships, and on special projects as assigned.

Required Skills:

* Excellent verbal and written communication skills
* Competency with standard office productivity software (MS Office)
* Familiarity with web basics (data entry, online graphics, URLs)
* Exacting nature, with excellent attention to detail
* Strong organizational skills
* Ability to manage high volume of email communication

Desired Skills:

* Experience using Microsoft Excel to manipulate and analyze data
* Familiarity with JIRA
* Experience using database reporting tools
* Experience using Salesforce CRM system


* 2 years prior work experience in web-based sales/marketing operations and customer service
* College degree (4-year preferred)


See what it's like working at our Crimson House West campus in San Mateo, CA!




Rakuten Americas at a glance

Rakuten Americas focuses on E-Commerce, Curated Web, Canada, and United States. Their company has offices in San Francisco Bay Area and San Mateo. They have a very large team that's 5000+ employees.

You can view their website at or find them on Twitter, Facebook, and LinkedIn.

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