Agent Success Manager, Radius Agent Realty

Summary:

Radius Agent is a fast growing real estate technology firm, backed by top leaders and investors in the Real Estate and Technology Industries. We are seeking a highly motivated Agent Success Manager to support a roster of agents associated with our brokerage, Radius Agent Realty.

*Candidate Profile: *

This position will help Radius agents leverage all technology and support RAR has to offer and ensure we are operationally set up to enter new markets. You are a relationship manager, primary point of contact, and expert for a roster of real estate agents. Your role will be focused on building relationships, and providing real time, best-in-class support to ensure their success.

Qualified candidates will be energetic, friendly, organized and proficient in learning new technology and systems.

Responsibilities and Duties:

• Welcome new agents by conducting onboarding sessions for individual agents and agent teams
• Conduct regular technology and program trainings
• Proactively engage assigned agents to help them achieve business outcomes using the Radius technology and programs
• Troubleshoot issues related to marketing, technology, lead generation and other Radius programs
• Support in building camaraderie amongst the community of RAR agents
• Ensure all transactions of assigned agents are correctly accounted for
• Document and continuously improve best practices, resources and KPIs

Qualifications and Skills:

• Excellent written and verbal communication
• Detail oriented with solid organizational and problem solving skills
• High energy with a friendly, professional attitude
• 3+ years of existing Customer Success, Customer Support or Operations experience
• Experience in conducting virtual training sessions
• Bonus points for Real Estate experience, Hubspot proficiency

Perks:

• Strong growth potential within the organization
• Professional development from talented leaders and innovators
• Positive and fun work culture
• Generous PTO, Medical, Dental and Vision Insurance, 401K Contribution