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Advertising Performance Monitoring

International Customer Success Manager

€40k – €65k
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As part of the Customer Success team, this position is a valuable opportunity to work on a variety of topics from pre-sales, account management, data analysis, in a tech savvy space. You’ll also work closely with our sales and product team.

This role is perfect for a data-driven person who likes the mix of building strong long-lasting relationships with customers and continuously challenging our ability to meet our customers requirements.

Mandatory : you are at least completely fluent in English, at best English native.

*** What will you do? ***

==> Pre-sales

- Deeply understanding our prospects challenges and how to leverage Pubstack to address their needs

- Being a Pubstack expert

- Supporting the sales team in designing the best offers for our prospects

==> Customer support

- Helping our customers in their daily operations and supporting them with strong recommandations

- Building long-lasting relationships with customers based on trust and confidence

==> Product support

- Providing the tech team with clear insights on new customers needs

- Training customers on new features and supporting the product documentation updates, release notes, etc


*** Who are we looking for? ***

- You are fluent or native in English (an additional language or French is a plus) ;

- You have experience in a SaaS or analytics company as an account manager or customer success

- You have strong analytical skills, and you are rigorous and detail-oriented

- You are curious, highly resilient, and "entrepreneur" minded

- You are comfortable communicating with a wide array of people, face-to-face at events, by phone, or by email ;

- You are organized, reliable and you know how to set your priorities.


*** Why should you apply? ***

- Competitive package (salary + shares)

- Key moment to join Pubstack in terms of growth and opportunities ;

- Remote friendly and flexible hours ;

- The laptop of your choice ;

- Fast-learning environment, entrepreneurial and fun team ;

- Cool offices located just above the Sentier (75002, Paris) ;

- Transportation (50%) + health mutual (70%)

Meet your team

People you would work with in this role
CMO @Pubstack • Worked at @Datadog

Guillaume Polaert

Avatar for Guillaume Polaert
Co-founder of @Pubstack | Building a remote team of brilliant software engineers

Pubstack at a glance

Advertising Performance Monitoring

Pubstack focuses on Enterprise Software, Analytics, Software Engineering, and Media Monitoring. Their company has offices in Paris. They have a small team that's between 11-50 employees. To date, Pubstack has raised $2.3M of funding; their latest round was closed on July 2019.

You can view their website at https://pubstack.io or find them on LinkedIn.

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