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Prose is the 1st personalized haircare, freshly made in NYC

NPI / Operations Project Manager

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At Prose, we don’t believe in “one-size-fits-most.” We create custom hair care that’s inclusive to all hair types, needs and preferences. Each of our hair care products is customized to a person’s hair needs based on the results from an online consultation. The individual data is processed through a proprietary algorithm and made-to-order in the Prose lab using natural active ingredients. Marrying emerging technologies with the best in beauty, Prose is truly creating something special.

This is the opportunity to join a fast-growing startup and an energetic team that works together to deliver creative solutions that are transforming the way people think about and shop for hair care. We’re looking for talented problem solvers who lead with passion and who face any task with a positive mindset.

The NPI project manager will be responsible for activities to bring new products developed by our talented R&D and innovation teams through commercialization in production. This cross-functional role will outline project timelines, and gather key stakeholders to ensure smooth transition from development through operations. This role will report directly to the Senior Director of Manufacturing and Supply Chain.

Role Focus:

  • Manage new product introduction from handoff from R&D and innovation teams through the commercialization in production by harnessing necessary Operations resources to provide smooth transition.
  • Define and drive timelines and phase gates for all new product introductions into operations.
  • Participate in company-wide project teams, and incorporate broader picture into NPI project timeline; pull together operational teams to enact timeline.
  • Engage cross-functional teams, including R&D, Innovation, Brand, Product, Manufacturing, Sourcing & Procurement, to ensure timelines and budgets are met.
  • Measure cost impacts to project implementation, and perform in-project and retroactive evaluations throughout project timeline.
  • Create and refine processes for successful and on-time project completion: prioritize tasks, adjust workflow and partner cross-functionally to move projects forward.
  • Proactively identify risks, create contingency plans, remove barriers and push for decisions to keep projects on track (time/budget).
  • Act as the point of contact throughout NPI projects and provide guidance to drive project issues to resolution.
  • Continuously monitor progress and communicate project status updates, action plans and risks to upper management.

Ideal Candidate:

  • 4+ years of experience in project management, ideally within new product introduction or development.
  • Passionate about building relationships with team members and cross functional partners and is assertive to successfully drive projects forward under pressure.
  • Understands the impact of project decisions on COGS, overhead, labor, line decisions, and manufacturing costs and can provide recommendations of where costs can be reduced.
  • Excited about process and timeline creation, managing multiple projects simultaneously, and working with amazing and motivated teammates.
  • Experience in a start-up environment is a plus.
  • Has a Bachelor's degree in engineering, technical discipline, or business preferred.

Understand & Embody our Prose Values

Intentional Inclusivity

  • We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.
  • We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.

Connected Collaboration

  • Our strength as a group will outlast our efforts as individual contributors. With offices across countries (and across boroughs) staying inventive and agile deepens our clear vision and consistent communication.
  • We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven, Together

  • We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.
  • We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth making space for new ideas to emerge.

Humanity Always

  • We assume good intentions in every interaction keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious bienveillance, authenticity and fellowship.
  • We operate with the intention of preserving resources, creating an environment we can all live in--for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.

Perks & Benefits

At Prose we value our employees and their well being. As a growing business we aim to stay up to par on the latest perks and benefits for all of our eligible team members. Some of these include but are not limited to:

  • A competitive and flexible PTO policy
  • Competitive compensation package (base salary, target bonus and equity)
  • Company sponsored health care plan ( medical, dental and vision plans)
  • 401k + matching, FSA and commuter benefits
  • Monthly fitness reimbursement
  • Commuter Benefits & Electric Bike Sponsorship
  • Free lunch in office, weekly and an abundance of office snacks

Healthcare benefits

Parental leave

Equity benefits

Work from home policy

Vacation policy

Company meals

Commuter benefits

Pet policy

Professional development

Company events

Volunteer opportunities

Prose at a glance

Prose is the 1st personalized haircare, freshly made in NYC

Prose focuses on E-Commerce, Beauty, Hairsalon, and Mobile Application. Their company has offices in New York City and Paris. They have a mid-size team that's between 51-200 employees. To date, Prose has raised $25M of funding; their latest round was closed on November 2018.

You can view their website at https://prosehair.com or find them on Twitter, Facebook, and LinkedIn.

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