Global Crypto Exchange
Customer Support Specialist (Tallinn)€0k – €15k • No equity
Come join an innovative, global, employees-first company. Probit Exchange is a fair opportunity hirer, with offices in Tallinn and Seoul, South Korea. ProBit Exchange is a rapidly growing cryptocurrency exchange. We have a young, open culture that believes in empowering all colleagues by moving teams and overseas work exposure.
Not sure if you are up for it? Don’t worry! We will train you up to speed!
Analyze, log, reply to customer support emails on Zendesk
Manage and moderate Telegram community group
Answer customer calls occasionally
Travel to global conferences occasionally
Is that you?
Legally authorized to work in Estonia and are already located in Estonia
Reading & writing fluent in English. Russian language a plus
Zendesk experience useful
Show empathy and patience to deliver great, warm customer service
Experience in customer support a plus
Experience or interest in cryptocurrency or Blockchain a plus
Keen to take on responsibilities cross-department
Eager to learn in an up and coming industry
Can-do attitude that is happy to take on different roles and responsibility in the office
Excited to be in a fast-paced industry with challenging job scope
Open minded and ready to connect with global colleagues and clients
Want to work in English speaking environment
Pay & Benefits:
A salary of up to 1,300 EUR (gross)
Daily inclusive team lunch up to 8 EUR included
Pleasant environment in co-working space
Flexi-time to fit schedule
Probit employees are currently all working remotely due to the global Covid-19 pandemic. As a result, our new joiners will onboard and start working for us from the safety of their own home too.
A temporary arrangement will be that new joiners will join as a freelancer earning 6.25 EUR per hour. Training will be done through video conferencing. During this time, you are required to have access to a laptop and internet connection.
At the end of the temporary arrangement, a work laptop will be issued to you. Social security payments will start after temporary arrangement.
Probit Exchange at a glance
Probit Exchange focuses on Blockchain / Cryptocurrency. Their company has offices in Tallinn and Seoul. They have a small team that's between 11-50 employees.
You can view their website at https://www.probit.com/en-us/