Avatar for Prismic

A headless CMS with an API and a CDN

Customer success engineer

€38k – €45k
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As a customer success engineer, your top priority is transforming client’s websites projects into success stories.

You’re a problem solver who likes answering questions and getting your hands dirty writing quality code.

Building websites with prismic.io involves custom-type definition, creating queries and design integration. Your role is to augment client developers skills at any of these aspects, making them feel powerful! Your devoted work makes every developer working with prismic.io a happy, long-term customer.

WHAT YOU'LL BE DOING

  • Empower customers by answering questions, sharing code and guide them to get the most out of prismic.io
  • Build long term relationships and make prismic.io our clients’ favorite tool
  • Develop project samples to demonstrate use cases and best practices for prismic.io
  • Spread your expertise and help building a strong community
  • Work closely with the engineering team to seek answers and share customers insights for building the best product

YOU HAVE...

  • experience in building websites in JavaScript, PHP or other popular programming languages
  • worked with traditional CMS platforms like Wordpress
  • knowledge and interest in the latest front-end practices, trends and frameworks
  • experience of helping and motivating creative developers
  • sense of customer care, reactivity and accuracy in your responses
  • ability to work with autonomy and limited supervision

Prismic at a glance

A headless CMS with an API and a CDN

Prismic focuses on Web Design, Web Development, Web CMS, and Content Management. Their company has offices in San Francisco and Paris. They have a small team that's between 11-50 employees.

You can view their website at https://prismic.io/ or find them on Twitter, LinkedIn, and Product Hunt.

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