Data-driven loyalty and personalized rewards based on the way you spend
Customer Support Executive₹3L – ₹4.2L
A professional approach in answering calls and providing information about PoshVine-managed products and services, taking input of issues and their redressal thereof.
Maintaining records of transactions and interactions.
Appropriate and timely follow-ups wherever required.
Escalate unresolved queries to respective departments for accurate redressal.
A stringent commitment to quality of support and ensuring Concierge-related metrics.
Overall Customer Relationship Management, timely reporting and liaising with external partners including banks, global concierge companies, and more.