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We print the unprintable (Motion & 3D). NEWS! Pops 3D prints are now available on Snapchat

Customer Support

€18k – €19k
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Pops is the future's printing service. Pops is an iOS app to order Video prints (yes, it's happening) and 3D prints !
Pops is born in New York and is now growing in Paris. We are a team of 10+ developers, designers, engineers determined to shape the future of photography. Our offices are located in a duplex in the center of Paris.

Metrics 2018 :
- +300k downloads in USA, France, Japan
- 4,3 stars on the App Store over +1000 reviews
- Featured in the US & FR App Store selection (Fall 2018)


MISSION

We love our clients. When we say love we mean that we know them by name, we are genuinely happy when they are happy, we feel sad when they share their breakup stories with us and we patiently understand each time they make a mistake when typing their delivery address. We talk to them one by one. No formalities, and as objective-personal-simple-and-funny as possible.

But our clients also talk a lot and the amount of messages we receive daily is growing faster than ever! So we’re looking for a person that is passionate about the product and that will care about customers as much as we do.

You'll be part of a team of 3 people and will :

- Answer clients messages on our in-app customer support (live chat)
- Answer Instagram comments and DMs
- Assist with content production (If you’re not camera shy you’ll get to practice your modeling skills for Instagram lol) and partnerships.


PROFILE

- Great writing skills
- English as mother language (or perfectly bilingual)
- Speaking French is appreciated
- Interest in photography and design is a plus
- Living in Paris (no remote)

Meet your team

People you would work with in this role

Virginia Rabinovici

Avatar for Virginia Rabinovici
Communication Manager at @ Pops • Master at @Celsa Paris Sorbonne@ESPM

Pops at a glance

We print the unprintable (Motion & 3D). NEWS! Pops 3D prints are now available on Snapchat

Pops focuses on Photography, Printing, 3D, and Mobile Application. Their company has offices in Paris. They have a small team that's between 11-50 employees. To date, Pops has raised $2M of funding; their latest round was closed on January 2017.

You can view their website at https://pops.co or find them on Twitter, Facebook, and LinkedIn.

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