Run your business over text
Jobs at PocketSuite
Lead Software Engineer
Posted 1 month ago
PocketSuite is a YC-backed mobile platform for service professionals, independent businesses, freelancers, contractors, gigsters, part-time, and other non-traditional workers - helping them message, schedule and collect payment from their clients. PocketSuite empowers the U.
Generalist - Customer Success
Posted 2 months ago
- Develop and impement churn management plan, leveraging internal data
- Map out, set targets, and execute upselling and feature marketing/adoption plan based on targets -Onboard new clients by phone, in-app, and by email, including importing their existing clients and data into the app -Activate and engage new clients primarily in-app (and occasionally by phone and email) in a way that drives conversion rates, retention rates, monthly payment volume, and Premium subscriptions -Cultivate warm leads for businesses with upgrade potential and close them, primarily in-app (occasionally by phone and email) -Responding to in-app support inquiries via the PocketSuite app. -Reproduce and log customer reported issues -Identify and drive opportunities for making product / ux improvements for our customers.