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Build Interactive Videos

Account Manager

$50k – $60k
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PlayPosit, a nationally acclaimed education startup, recently opened an office in Denver. Our startup offers an interactive video learning experience to districts and institutions across the world with current partners like Cherry Creek School District, Poudre School District, CU Boulder and CSU among others in Colorado alone. We are looking for an organized, problem-solving, mission-driven and extremely data-savvy account manager to join our team.

Provide Cover Letter and resume. Email hiring@playposit.org.

Mandatory Skills/Background
Impressively organized, detail oriented and technologically savvy.
Strong sense of ownership for tasks and deadlines.
Attentive, as there are customers in many time zones (Australia, US, Europe, and elsewhere).
Proficient in project management.
Proficient in analytics reports.
Descriptive written communication and accountable tracking of tasks.

Success Metric
Drive usage and evidence of engagement in customers.

High-level Responsibilities

1. Communicate with customers
Oversee all communication with customers; ensure teammates complete necessary technical on-boarding integrations and technical support.

2. Execute experiments to drive usage (examples below)
Create a train-the-trainer program on client campus’.
Cultivate power users at districts and institutions.
Document use cases and case studies in blog articles.
Execute (email) campaigns to drive usage and engagement.
Assist in curriculum development and instructional design support with faculty and admin.
Outline and execute Validation Study and/or Effectiveness study that will guarantee renewal if successful

3. Scale impact
Analyze and monitor metrics for engagement/usage.
Conduct open staff office hours and training sessions.
Update Hubspot and customer Google Document with all actions done for the client.
Creatively strive to automate and efficiently scale successful on-boarding and support of district and institutional clients.

Compensation is commensurate with experience; opportunities for bonuses based on performance. Full time.

PlayPosit at a glance

Build Interactive Videos

PlayPosit focuses on SaaS, Video, Education, and Education Technology. Their company has offices in Denver and Washington DC. They have a small team that's between 11-50 employees.

You can view their website at https://go.playposit.com or find them on Twitter.

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