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Redefining restaurant operations (YC S15)

Technical Project Manager

$80k – $110k • 0.05% – 0.25%
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About Us:
Plate IQ is helping restaurants transform their operations with its modern tools and data. We help hundreds of small to medium sized restaurants from Michelin 3 stars and regional chains to mom and pop operations. We are probably the only thing common between Jamba Juice, the French Laundry and NYC Halal Carts. Some of the problems we are trying to solve now are "Why can't restaurants just search for the best priced chicken instead of calling up a dozen suppliers?", "Can there be a searchable archive of all the data restaurants generate?", "How can we perfectly digitize millions of invoices?"

The Role:
The Technical Project Manager will be responsible for making sure multiple initiatives for PlateIQ that involve acquiring customers or delivering new product features are coordinated and delivered in an efficient and timely manner. The role will involve coordination with the Product, Engineering and Account Managements teams within PlateIQ to effectively plan the work and remediate any dependencies, risks and issues.
The successful candidate will be able to
• Get up to speed quickly with regard to operational and technical processes
• Solve problems with an appropriate level of urgency
• Develop strong relationships with multiple teams and key customers
• Manage work in well organized and systematic manner for multiple technical initiatives
• Communicate clearly and effectively, both orally and in writing

Responsibilities:
• Develop and document workplan identifying key points of intersection for different teams
• Compile an assessment of impacts, level of effort, costs and resource requirements
• Develop and ensure alignment on product requirements and use cases
• Ensure design supports business objectives
• Oversee implementation and day to day operations
• Develop detailed action plans to address specific issues/needs
• Develop an approach to measure performance, track progress
• Ensure operational processes are developed, documented, and easily accessible


Qualifications:
• Minimum 2 years of technical program or project managements experience preferably in an SaaS company or startup.
• Experience going through the planning and implementation of multiple parallel technical initiatives.
• Proactive problem solving skills
• Strong relationship building skills
• Excellent written and oral communication skills and be able to work effectively with minimal supervision.
• Ability and willingness to adapt to shifting priorities
• Highly accountable and self-motivated with constant drive for improvement
• Experience with agile software development
• Tech savvy with exposure to web based technologies or system engineering concepts.
• Bachelor’s degree, preferably in a technical discipline

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