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Ping is an AI company automating time and billing for professional services.

Senior Quality Engineer

$120k – $140k • No equity
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Ping builds automation tools for professional services. We’re starting by automating timekeeping for the world’s largest enterprises and then using that data to transform the way these industries price, operate and work. Professionals won’t just use our system to manage their time but to create it. And we need your help.

As our Senior Quality Engineer, you will help lead and cultivate a culture of quality at a high-growth, enterprise SaaS company. Over the last three-plus years, our time and billing system has created a massive pull from the enterprise legal market (a $2B+ ARR opportunity). We will then replicate this pull from the largest market segment in the US (the $3.2TN professional services industry). We have already garnered interest from some of the largest accounting and consulting firms in the world.

We are now looking for the right technical leader to lead and grow the quality engineering team at Ping. We are presenting a unique opportunity to build a product for a defined, proven, and mature market, while also giving you complete autonomy to shape our quality engineering & testing philosophy, processes, and culture to drive world-class product building.

We are looking for a Senior Quality Engineer capable of up-leveling our engineering organization in terms of quality, testing, and automation. You will come in and be given full ownership of quality engineering and QA at Ping, driving our automation test strategy.

You will be accountable for successful quality-driven engineering that upholds the following values:

- Our Guardians of Quality
- We will opt to miss deadlines over shipping with severe defects
- When we ship, we will strive for zero severe defects
- If severe defects are found, we will communicate root cause and strategy to prevent a repeat
- Customer safety is a top priority for us and as such, we need to make ensuring safety a subconscious part of everyday development

Your main spheres of responsibility will include:
- Cultivating a culture of quality and test-driven engineering
- Building and maintaining test automation infrastructure and tooling
- Writing and maintaining various forms of tests ranging from unit tests to automated end-to-end tests
- Manage and sign off on our release testing process to effectuate quick release cycles with maximum stability

We are looking for someone with extensive quality engineering experience who has:
- 6+ years of experience as a QE
- Windows development (.NET, C#) experience
- Windows enterprise architecture (e.g. AD, Exchange) knowledge and an understanding of how to test apps deployed in these environments
- Advanced testing knowledge of a native Windows desktop app (e.g. WPF)
- Been an embedded QE in development teams, working closely with other developers on engineering work. e.g. pairing on bug fixes and writing automated tests
- An agile background and is experienced in TDD
- Knowledge on software design patterns geared towards writing code that is easily testable
- Helped refactor legacy code to be more testable
- Built test automation frameworks, pipelines, and tools from the ground up using AWS or another cloud platform
- Developed and maintained product test plans, testing strategies/processes, and scheduling of product testing
- Established metrics for product and code quality and built tooling around them. e.g. dashboards to monitor the month over month bug count
- Experience performing detailed exploratory testing
- Ability to uphold code quality standards, demonstrated through passion about software craftsmanship
- First hand experience in building and scaling client-side software for large enterprise clients (up to 250K+ user base at some clients)

Not required but nice to haves would be:
- Degree in Computer Science, Electrical Engineering or other STEM area
- Familiarity with JavaScript/TypeScript, Node.js, MongoDB
- Familiarity with Ranorex for test automation
- Advanced Windows scripting automation experience (e.g. PowerShell)
- Microsoft MVP Awards, specifically those related to quality and test automation with Microsoft products and tools
- But more so than anything, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't exactly match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.

Ping is an AI company automating time and billing for professional services, beginning with enterprise law firms. Ping will then use the data it collects to unlock a limitless opportunity to power pricing, efficiency, and build automation tools across all the industries we serve.

Traction — double-digits in enterprise clients, including some of the largest law firms in the world
Value — Our clients are currently experiencing an 11% revenue lift
Recognition — Ping was awarded the Legal Tech Startup of the Year in 2017 by the American Bar Association and recently named in The National Law Journal's list of Top Emerging Legal Technologies.
Team — The team (~20 and doubling) is almost exclusively product-focused, comprised mainly of AI and full-stack engineers

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