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Making Technology More Human Through Voice Security

Making Technology More Human Through Voice Security

Pindrop® Protect provides a risk score and call intelligence to the call center in the first few seconds of each call. The risk score — along with the analysis of the caller’s voice, device, and behavior — is provided to the call center’s fraud analyst team for further investigation. Pindrop’s proprietary machine learning algorithms then use feedback from the investigation to maximize solution performance.

Pindrop® Passport evaluates call center interactions in real-time to passively authenticate legitimate customers. Passport runs in the background of every call, combining patented Phoneprinting™ technology with proprietary Deep Voice™ biometrics to determine if a caller has the right device, voice, and behavior to access an account.
Whether callers use voice or touch-tone interactions within the IVR — or opt to speak to an agent — Pindrop credentials follow customers across the lifecycle of each call.

Paul Judge

Avatar for Paul Judge
Inventor, Entrepreneur, Investor. Cofounder of @TechSquare @Pindrop Dream, code, repeat. prev: luma, ciphertrust, purewire, barracuda
Total raised

$122M

Funded over

4 rounds

Latest round

Series C (Jan 2016)

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