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Post-Checkout Customer Engagement and Loyalty for Online Retailers

Software Developer (m/f/d/v)

€45k – €57k • 0.02% – 0.05%
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First of all: What do we do? We’re helping online shops like IKEA, LIDL, Thomann, Marc O'Polo, Outfittery, Media Markt, Cyberport and many more to improve their customer experience in the post-purchase process.

This means, after checkout, we take over the shipping communication with our completely white-labeled solution. This means less frustration for the recipient and higher brand engagement for the shop. Currently, we have about 7 Mio customer touchpoints per month, through web, email, and SMS, hopefully soon also Facebook Messenger and Alexa.

# We are looking for team members who:

* are willing to take ownership over components of our solution, develop them and make them better
* are not afraid of running them as well ;-)
* define and develop new features, working together with our core-customers
* don’t want to waste their time on legacy systems but focus on creating value with a modern stack
* are curious and open-minded, like to try new tech, and want to become better and smarter
* want to contribute to Open Source and share the results we have

If this sounds like you, good!

# Why do I think this is a good role?

* You can take on new challenges and are involved in all decisions, from strategic down to nitty-gritty.
* You can do your own thing. We're all working on the same goal and as a team.
* We do have a product which delights our customers, and that has significant traffic, so you can really do something with impact.
* We offer real flexibility: Start-up life is hard, but at least we offer real flexibility for your blood, sweat, and tears.
* Our office is super close to the central station, and we have free drinks (incl beer), müsli, coffee, team events bla bla. :-)
* Our technology stack is pretty normal: AWS, Node.js, Lambda & Meteor, MongoDB, Postgres, redis, ElasticSearch & a bit DynamoDB.

You'd be working with our dev team of Andrej, Matt & Andi (frontend), Dennis, Schorsch & David (data), Bene, Konsti & Denisa (everything), Simon (ops), Sebastian (product owner) and myself (CTO).

Sounds interesting?
Pls. apply here: parcellab.recruitee.com/l/en/o/software-developer/c/new

Meet your team

People you would work with in this role
Founder @parcelLab • Studied at @RWTH Aachen University

Andrej Fritz

Avatar for Andrej Fritz
Full Stack (NodeJS / Javascript / HTML) Developer from Germany.

parcelLab at a glance

Post-Checkout Customer Engagement and Loyalty for Online Retailers

parcelLab focuses on SaaS, Enterprise Software, E-Commerce, Online Shopping, and Customer Experience. Their company has offices in London, Paris, and Munich. They have a mid-size team that's between 51-200 employees.

You can view their website at https://parcellab.com/ or find them on Twitter, Facebook, and LinkedIn.

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