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PagerDuty is the leading digital operations management platform for businesses

Manager, Enterprise Corporate Sales

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Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

About You:

This role will lead a team of 8 - 10 Enterprise Corporate Sales Reps driving business growth. Our ECS partner with PagerDuty’s Enterprise Account Executives to execute territory strategies and maximize growth within key accounts and subsidiaries.

Our ideal candidate thrives on defining account strategies, and maintaining a monthly / quarterly sales cadence. You are passionate about coaching and developing your team to achieve success. As a player/coach, you should also be comfortable running a live demo and leading a conversation with senior leadership within our customer accounts.

This is a demanding role in a growth environment -- as a member of the Enterprise Sales leadership team, you will help set priorities, contribute to key initiatives, and collaborate with the broader PagerDuty organization. Your energy, leadership, and ability to develop a talented team of salespeople will have a direct impact on the success of PagerDuty.

Your Day

  • Coach, develop, and lead a team of 8 - 10 Enterprise Corporate Sales reps (ECS)
  • Partner with Enterprise Sales Directors and Account Executives to create territory strategies, then lead your teams effort to evangelize the Pagerduty vision, execute account strategies, and achieve revenue targets in our largest customer accounts (and their subsidiaries).
  • Participate in key customer / prospect meetings (onsite and online)
  • Develop and maintain relationships with key accounts in your region
  • Actively demonstrate / coach key selling skills and methodologies
  • Partner with Sales Development, Solution Consulting, Customer Success, Field Marketing and other cross-functional teams to achieve successful outcomes
  • Develop industry acumen, understand customer goals and challenges, and establish PagerDuty’s product as the best solution available
  • Conduct team meetings, 1:1s, and keep your team engaged with company priorities and updates
  • Manage a revenue forecast, achieve key metrics and exceed monthly / quarterly goals

Required Skills/ Qualifications

  • 3-4 yrs Enterprise Inside sales leadership experience.
  • 5+ years of technical B2B quota-carrying experience as an AE or Inside Sales Rep
  • Demonstrable success coaching sales teams to success in either the mid-market or enterprise market segments
  • Background with inside sales and marketing functions
  • Experience selling SaaS solutions and to executives
  • Technical product demo experience, selling to a technical audience
  • Effective time management, opportunity / territory management, account planning, communication and analytical skills
  • Strong foundation of key selling skills and experience with relevant sales methodologies
  • Self-sufficient with the ability to work independently and collaboratively
  • Positive can-do attitude with ability to meet and exceed quota

Desired Skills

  • Experience working with Salesforce.com or other CRM is a plus

Medical coverage on day one

Competitive pay and equity

Generous vacation

Generous paid time off, and family leave

Company meals

Daily lunches, unlimited snacks and coffee

Professional development

Hands-on career and leadership development programs

20 hours paid volunteer time off annually

PagerDuty at a glance

PagerDuty is the leading digital operations management platform for businesses

PagerDuty focuses on SaaS, Enterprise Software, Information Technology, Cloud Computing, and IT Management. Their company has offices in San Francisco and Toronto. They have a large team that's between 501-1000 employees. To date, PagerDuty has raised $173.6M of funding; their latest round was closed on April 2019.

You can view their website at http://www.pagerduty.com or find them on Twitter, Facebook, and LinkedIn.

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