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PagerDuty is the leading digital operations management platform for businesses

Jobs at PagerDuty

PagerDuty is "9-1-1 dispatch" for IT, helping operations engineers and devops resolve problems with their IT systems as quickly as possible. We’re backed by some of the Valley’s best investors, including Y Combinator and Andreessen Horowitz. We're based in San Francisco, California with a presence in Toronto, Canada. We're obsessive about reliability and ensuring that when your systems are down, the right people get notified every time. PagerDuty is used by thousands of customers globally, from Fortune 500 companies to startups, including Microsoft, HP, Intel, Boeing, Airbnb, Instagram, Nike, Rackspace, 37Signals, Box and GitHub. We've got ambitious plans to grow internationally and are seeking passionate people to join our crusade against downtime. We provide a competitive salary, comprehensive benefits and opportunities for career growth. For a list of all current openings go to PagerDuty.com Benefits Competitive salaries and company equity Generous paid vacation (3 weeks your first year, 4 weeks afterwards), unlimited sick days, regular holidays Comprehensive medical, dental, and vision plan options for you and your spouse/family Pre-tax commuter benefits, and flex spending accounts Daily catered lunches and free snacks, drinks, and beer A brand new set of shiny Apple products (laptop of your choice with 27" monitor) Weekly game nights, monthly hack days and impromptu ping-pong battles Convenient office location, close to major public transit
Showing 42 of 42 jobs
Engineering

Principal Software Engineer - Core Teams

Posted 5 months ago
  • Take significant responsibility for the architecture of our core product offering and plot the course of the evolution of our legacy systems.
  • Work directly with Product Management and engineering teams to come up with customer-oriented solutions that protect our reliability and resiliency while driving the product and our architecture forward.
Engineering

Senior Security Engineer

Posted 3 months ago
  • You will be the voice of security with our developers, teaching best practices for developing secure code.
  • You will help our engineering teams build out application security frameworks that hook into our continuous integration systems.
Engineering

Principal/Staff Database Reliability Engineer

Posted 8 months ago
  • You will build out automation to address database problems like failovers, backups, restores, schema changes, and performance tuning
  • You will also be responsible for guiding your fellow engineers so they can be their own Database Administrators
Engineering

Senior Software Engineer

Posted 6 months ago
  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
Engineering

Senior Director of Engineering, Infrastructure

Posted 3 months ago
  • A passion for building collaborative, inclusive engineering teams
  • Comfortable making the tough decisions when needed, and stepping back when needed
Engineering

Staff/Principal Software Engineer - Infrastructure

Posted 2 months ago
  • Ingrain yourself into our core product and take the first few months to really learn our product, tech stack and people.
  • Help set the future technical course for our production systems, technology stack, and architecture.
Engineering

Senior Engineering Manager - Event Intelligence

Posted 1 month ago
  • Oversee a distributed team of highly motivated engineers spanning all experience levels, from first-time intern to principal engineer, and managers.
  • Collaborate with the Event Intelligence team on setting the product and technical roadmaps along with plans for getting us there.
Engineering

Software Developer Intern - Remote Winter 2021

Posted 1 month ago
  • You’re passionate about building software and looking for a place to put your skills to use and work with a fantastic team
  • You will build and ship new customer-facing features (A number of participants deployed features during their time at PagerDuty!)
Engineering

Android Developer Intern - Remote Winter 2021

Posted 1 month ago
  • You will get a chance to work in all of our mobile code bases and the APIs that power them.

  • You will build and ship new user-facing features on Android or iOS

Engineering

iOS Developer Intern - Remote Winter 2021

Posted 1 month ago
  • You will get a chance to work in all of our mobile code bases and the APIs that power them.

  • You will build and ship new user-facing features on iOS

Engineering

Senior Director, Data Science

Posted 4 months ago
  • Coach, mentor, and grow our high performing team of data scientists
  • Create the vision, strategy for the future state of data science and research efforts
Engineering

Principal Software Engineer

Posted 5 months ago
  • Ingrain yourself into our core product and take the first few months to really learn our product, tech stack and people.
  • Be prepared to make technical recommendations across the business and use your past experiences to make key decisions that will have immediate and long term impact at PagerDuty.
Engineering

Senior Site Reliability Engineer (SRE)

Posted 8 months ago
  • You partner with Engineering stakeholders to design and deliver a reliable, scalable, secure, and performant platform
  • You continuously strive to improve the customer experience: Full lifecycle support (creation, development, deployment, retirement), observability, flexible connectivity, and monitoring
Engineering

Senior Software Engineer

Posted 6 months ago
  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
Engineering

Frontend Engineer - Greenfield Project

Posted 1 week ago
  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
Engineering

Senior Software Engineer - Fullstack Opportunity

Posted 1 week ago
  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
Engineering

Senior Software Engineer - Analytics

Posted 1 week ago
  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
Engineering

Senior Frontend Engineer - Greenfield Project

Posted 1 week ago
  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
Engineering

Software Engineer - Developer Experience

Posted 1 week ago
  • We don’t hire based on experience with a handful of tools - experience with our stack is just a bonus. Instead, we want smart, capable people who can learn our tools quickly (and suggest new ones!) as needed. Some of the technologies that have been introduced by our great engineers include: Elixir, Ember.js, Kafka, MySQL, React.js, Scala, Kafka.
Engineering

Site Reliability Engineer (SRE)

Posted this week
  • You partner with Engineering stakeholders to design and deliver a reliable, scalable, secure, and performant platform
  • You continuously strive to improve the customer experience: Full lifecycle support (creation, development, deployment, retirement), observability, flexible connectivity, and monitoring
Engineering

Security Engineer

Posted this week
  • You revel in the opportunity to build lovable security solutions that make developers and customers happy.
  • Be a part of security initiatives like secrets management, identity and access management, Secure SDLC, vulnerability management, incident response, monitoring and alerting, and infrastructure.
Marketing

Field Marketing Manager

Posted 1 month ago
  • Develop regional marketing strategy to nurture existing geographies and open new markets
  • Work with sales and marketing to align budgets and execution to audience and segment growth objectives
Marketing

Senior Director, Digital Demand Generation

Posted 3 months ago
  • Deliver global campaigns at scale that reach our target audiences and help customers understand the value of PagerDuty
  • Build a comprehensive strategy for digital customer acquisition across multiple personas that spans organic and inorganic acquisition channels.
Operations

Diversity Talent Partner

Posted 3 weeks ago
  • In partnership with our Talent Acquisition Leadership team and Director of Inclusion, Diversity, and Equity, you will design and execute a strategic roadmap to build pipelines of diverse talent with a specific lens on historically underrepresented minorities (URM) in tech with a focus on executive search
Operations

Senior Financial Analyst

Posted 3 weeks ago
  • Build out strategic partnership with Global Sales Leaders, contribute to growth strategies, mid and long-range planning.
  • Develop, analyze, and interpret financial and operating results and information; improve forecast accuracy and visibility.
Product

Product Manager, Analytics

Posted 1 month ago
  • Build what users want — before they even know they need it
  • Communicate with customers to deeply understand, document, and analyze their needs around how to measure and improve operations
Sales

Director, Enterprise Sales, West

Posted 5 months ago
  • Create a “destination team” that attracts, retains and develops the industry’s best talent
  • Lead and coach a distributed team of up to ~7 field sales executives
Sales

Technical Support Specialist I

Posted 3 months ago
  • Taking all first line calls from customers and identifying initial issues
  • Successfully resolving customer emails and phone requests through the use of varied ticketing, content and task management tools
Sales

Technical Support Specialist - Japanese Speaking

Posted 2 months ago

Together we’re building a company that will endure and products people will love for generations to come.
We believe that people do their best in a culture that fosters inclusion, innovation, and success.

Sales

Director, Business Development (Multiple Locations)

Posted 1 month ago
  • A leader; you inspire the buy-in of your team, as well as of cross-functional stakeholders.
  • A coach; you care deeply about the success of your reps and managers providing mentorship in a way that shows no task is too small for you.
Sales

Strategic Customer Success Manager - East (Multiple Openings)

Posted 1 month ago
  • Build and foster executive-level trusted advisor relationships with the customer’s IT, Engineering and Support organizations.
  • Demonstrates hands on PagerDuty Product knowledge by applying it to the customer's business priorities.
Sales

Business Development Representative

Posted 8 months ago
  • Articulate the PagerDuty business value proposition to assess buying interest
  • Research accounts, identify key players and generate interest to stimulate opportunity
Sales

Manager, Solutions Consulting - Enterprise West

Posted 3 weeks ago
  • Recruiting: You ensure we continue to hire outstanding people who will help us execute where we are today and lead us well into the future. You hire them quickly!
  • Develop our talent in two areas: In their current role. The expectation is that individuals are continuously getting better in their current role, regardless of what they want to do in the future. In their careers: While individuals own their careers, the person taking on this role will take a genuine interest in individuals’ careers and provide them opportunities to gain skills and experiences that will help position them for the roles they’re looking for down the road, whether they’re in your team or not.
Sales

Sales Specialist, AIOps and Analytics

Posted 3 weeks ago
  • Selling: Engage directly with account teams and customers in key opportunities. This will initially require inserting yourself into opportunities and establishing value. Once value is established, as we’ve proven with other roles, internal demand will follow. The goal of engaging in opportunities is twofold: Positively impact the growth and close of the deal by leveraging your domain knowledge and experience. Learn: As with most new products there is learning that needs to happen. By engaging in deals you will learn first hand what works, what doesn’t, what resonates with customers and where there are product gaps.
Sales

Senior Director, Global Enterprise Customer Success

Posted 2 months ago
  • Build and sustain a team of high performing Success Managers and Regional leaders who are focused on making every customer successful
  • Create a scalable methodology to ensure the team is engaging strategically with their customers and help prioritize their customer activities to drive the most business value
Sales

Account Executive, Mid Market

Posted 2 weeks ago
  • Generate revenue by selling, managing, developing and growing new and current customers with revenue ranging between 75 million to 500 million
  • Develop and maintain the relationships within your accounts
Sales

Business Development Representative

Posted this week
  • Articulate the PagerDuty business value proposition to assess buying interest
  • Research accounts, identify key players and generate interest to stimulate opportunity
Sales

Sales Specialist, Customer Service

Posted this week
  • Selling: Engage directly with account teams and customers in key opportunities. This will initially require inserting yourself into opportunities and establishing value. Once value is established, as we’ve proven with other roles, internal demand will follow. The goal of engaging in opportunities is twofold: Positively impact the growth and close of the deal by leveraging your domain knowledge and experience to set the vision for how PagerDuty can bring value to the Customer Service business function. Learn: As with most new solutions there is learning that needs to happen. By engaging in deals you will learn first hand what works, what doesn’t, what resonates with customers and where there are gaps.
Sales

Customer Success Manager

Posted this week
  • Build and foster executive-level trusted advisor relationships with the customer’s IT, Engineering and Support organizations.
  • Demonstrate hands on PagerDuty Product knowledge by applying it to the customer's business priorities.
Other

Expert Services Consultant

Posted 1 week ago
  • You’ve got technical chops. You are a technologist first. You demonstrate a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery. You partner with customers to help design and build integrations to provide awesome implementations..
Other

Expert Services Consultant

Posted this week
  • You’ve got technical chops. You are a technologist first. You demonstrate a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery. You partner with customers to help design and build integrations to provide awesome implementations..
Other

Sr. Solutions Consultant - East

Posted this week
  • Our Solutions Consultants sit at the nexus between pre-sales, sales and customer experience and success. Whether it is helping understand the customer environments and potential technical landmines or supporting one of our over 375+ native integrations, you are fundamental to helping customers realize and optimize the PagerDuty’s awesome capabilities.

Latest Stories and News

PagerDuty buys Rundeck for $100M to boost its product and go-to-market strategy

  • SiliconANGLE
  • 3 weeks ago
  • PagerDuty said that it will spend about $100 million to acquire Rundeck the maker of a popular software tool for troubleshooting technical issues in information technology systems.
  • The deal, announced as PagerDuty holds its annual conference virtually, is a big exit for San Francisco-based Rundeck. It had raised only $3 million in funding. PagerDuty will pay 60% of the $100 million transaction value in cash and the rest in stock.
  • Publicly traded PagerDuty provides a cloud-based platform that IT teams, as well as others, rely on to get alerted about technical issues. PagerDuty can, for example, automatically notify a database administrator if their MySQL cluster encounters problems. The platform also provides tools that teams can use to coordinate their response to issues and perform troubleshooting.
  • Rundeck competes in a similar niche. The startup has a popular open-source tool that enables administrators to create workflows for automatically fixing IT issues. Workflows can perform tasks such as restarting a malfunctioning server or adding an extra instance to a cloud environment.
PagerDuty buys Rundeck for $100M to boost its product and go-to-market strategy