Avatar for Onfleet

The world's most advanced last mile delivery management platform

User Experience Designer

$90k – $140k • 0.01% – 0.08%
Apply now

Do you love getting to the bottom of a problem? Are you passionate about evaluating and communicating user need? We are looking to expand our design team at Onfleet with a UX guru, that has an emphasis on user research!

Note: Titles (senior, lead, principal) and remote availability will be dependent on candidate aptitude and experience.

About Onfleet
We're building an industry-leading platform for local delivery: logistics/backend, real-time operations dashboard, analytics, route optimization, driver tracking, and communications.

Thousands of businesses around the world trust Onfleet to power hundreds of thousands of deliveries every single day. Our customers, which include brands like Imperfect Foods, Capsule, Alto, and Gap, span a variety of industries from grocery and prepared meals to pharmacy, laundry, and retail.

We build tools and features aimed at solving practical problems around local delivery with an eye toward simplicity, efficiency, and automation. We're looking for like-minded people who believe in the power of simple, intuitive products and who are excited to grow with our team.

We graduated from Stanford’s StartX accelerator program several years ago, and are now headquartered in San Francisco. Most of our team is based here, but we have remote team members around the globe in Europe, Canada and Argentina. We have raised $5m in funding from amazing investors including CrunchFund, Winklevoss Capital, Haystack Fund, Stanford-StartX Fund, Gil Penchina, Tom Fallows, Andy Rachleff, and Lee Linden. Onfleet ranked #13 on San Francisco Business Times “Fast 100” list of the fastest-growing private companies in the Bay Area in 2019, and ranks #124 nationwide in 2019’s Inc. 5000.

Design at Onfleet
While Design at Onfleet has been a lean and mean machine consisting of one product designer that wears multiple hats, the company as a whole is a part of the design process. We greatly value simple, intuitive design and continuously strive to better the experience, effectiveness, efficiency, and look of the solutions we provide. Design has been a key part of Onfleet since our founding, with our very first hire being a designer. Onfleet is a close-knit company that values communication, transparency, ownership and openness...working seamlessly together in addition to enjoying each other’s company, ideas, and contributions.

What you will do

  • Own, collect, evaluate, educate, and disseminate user needs within the company
  • Work with all internal departments as well as directly with users to gather feedback for evaluation to provide transparent recommendations on proposed solutions, or to propose novel solutions
  • Create flows and low fidelity solutions and mockups
  • Help determine the value of different concepts across many departments and applications
  • Find and evaluate opportunities for research to improve a product decision or customer experience
  • Lead the research process from designing the study, recruiting, and supporting the team making research-related decisions
  • Analyze and communicate qualitative data to generate tactical and strategic insights, as well as actionable recommendations that drive product innovation and design improvements for users

Requirements

  • 4+ years of experience with Product organizations, conducting qualitative & quantitative research studies, including usability/user testing, surveys, and user interviews
  • Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
  • Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization
  • Willingness to take initiative, run with projects, and speak up when support and guidance is needed
  • A meticulous eye for detail
  • Strong listening, analytical, and organizational skills
  • Excellent written and verbal communication and presentation skills

Nice to have’s

  • Understanding of quantitative methods, behavioral analysis, and statistical concepts
  • Design thinking methods and facilitation
  • Visual communication and information design
  • Accessibility standards and compliance (e.g. WCAG, 508, etc.)
  • Experience/familiarity with collaboration tools, workplace dynamics, decision-making topics
  • Experience working on distributed teams

Benefits + Perks

  • Generous employee stock options
  • Comprehensive health, dental and vision insurance
  • Life insurance/disability benefits
  • Flexible vacation policy and “Work from home Wednesdays”
  • Stipend for gym membership
  • Commuter benefits
  • Learning & Development stipend
  • Weekly catered lunch, snacks, and coffee in our centrally located office at Market & 3rd Street
  • Macbook Pro (or equivalent), display, keyboard, mouse and accessories
  • Quarterly team-building events and yearly Lake Tahoe trip

Think you're a good fit?
Submit your portfolio, LinkedIn profile, and a brief statement describing your value to Onfleet and perspective on the last-mile delivery industry.

Onfleet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meet your team

People you would work with in this role

Chris Rumble

Avatar for Chris Rumble
Via
Product Design Lead @Onfleet

David Vetrano

Avatar for David Vetrano
Co-Founder and CTO of @Onfleet; @Stanford University MS CS '13; @Carnegie Mellon University BS CS '11.

Dylan Campbell

Avatar for Dylan Campbell
Via
Lead Project Manager @Onfleet Formerly @DoubleDutch and @Saatchi & Saatchi

Khaled Naim

Avatar for Khaled Naim
Co-Founder and CEO @Onfleet; @Stanford University GSB '13; @University of Michigan Computer Engineering.

Health, dental and vision insurance

100% of employee and 50% of dependent healthcare covered.

401k

Generous employee stock options

Work from home wednesdays!

We work from home on Wednesdays and offer flexible remote work policies.

Catered lunch on tuesdays

While we watch a TED Talk (TEDTalk Tuesdays!) and discuss topics ranging from implications of AI and gene editing to mental health and the wage gap.

Monthly stipend for gym membership

Monthly stipend for commuting to work

Annual stipend for learning and development

$1,000 per year to spend on any growth and learning opportunities, whether it be yoga certification, Python, cooking or DJ lessons.

Annual tahoe trip!

We go skiing in Tahoe all together in the winter and also do another company retreat during the summer (Napa, Santa Cruz, etc)

Onfleet at a glance

The world's most advanced last mile delivery management platform

Onfleet focuses on SaaS, Marketplaces, Logistics, and Local Commerce. Their company has offices in San Francisco. They have a small team that's between 11-50 employees. To date, Onfleet has raised $4.92M of funding; their latest round was closed on November 2016.

You can view their website at https://onfleet.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

More jobs at Onfleet

View all jobs

Account Executive

Senior Frontend Engineer

Sales Development Rep

People Operations Manager

Similar jobs to User Experience Designer at Onfleet

Avatar for A++ Ventures
Ecosystem for Entrepreneurs with focus on Edu & Health in Bihar, Jharkhand, India & US
Avatar for Forkable
The best way to get lunch at the office
Avatar for Reflective.ai
Building Insights for Construction from Job Site Videos
Avatar for DeepBench
Share Knowledge. Access Insights. Build your own network of experts
Avatar for UXReactor
Strategic eXperience design partner that helps multiply Value creation
Avatar for Sieve
The all-in-one workflow for freelancers - personal website, client on-boarding, payments