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Enabling student success and increase college graduation rate

►►Account Manager◄◄

$33k – $36k • No equity
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OneClass is the best place you have yet to work at. As a company, our vision is to make a positive impact in the field of higher education, do meaningful work, and have fun while doing it. If this sounds like your kind of company, please do read on.

As an Account Manager, you will:

• Engage with students and parents on a weekly basis to provide them with updates on their progress and performance
• Assist with new account creation and troubleshooting any logistical issues in the student learning environment
• Liaise with our Academic Discipline team to ensure that we have sufficient subject coverage for our students
• Increase customer satisfaction by delivering extraordinary service, improving effectiveness & efficiency, maintain consistency & quality, and adding value
• Advocate and promote the OneClass service & products to existing customers
• Create meaningful and consistent customer engagement
• Boost student retention and maintain a high degree of customer satisfaction

Key Qualifications:

• Undergraduate or graduate degree from a recognized university in North America, UK, or Australia
• Sales experience and effective communicator (a minimum of 1 year of retail sales is preferred)
• Problem-solving, coordination skills, and ability to react instantly to changes
• Planning, researching & organization skills

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