Avatar for Onco.com (Netdox Health Private Limited)

One stop platform for all the cancer patient's needs and requirements

Case Manager - Operations

₹30,000 – ₹50,000 • 0.0% – 1.0%
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Netdox is a virtual cancer hospital. Through suggestive algorithms, extensive protocols for data collection and a network of world-class medical experts, we are helping cancer patients get an accurate, unbiased diagnosis and consultation. We are changing the status quo by empowering patients with the right information before they decide to undergo a treatment.

Our vision is to become a trusted partner for every cancer patient anywhere in the world.

We are only missing one thing and that is you. If you have a passion for solving problems in healthcare, this role is for you. This is one of those rare opportunities where your work will help save lives, and truly enrich others. Come join us in our mission of building this virtual cancer hospital for the world.

ROLE OVERVIEW:
Case managers are at the core of the company’s operations and are our most visible representatives of our mission to improve patient care in cancer. Our case managers are on the front lines of our patient care and are the first contact point between the patients and Netdox.

Netdox has an in-house care team comprising of a case manager, case specialist, and the consulting oncologist. The case manager communicates with the patient, creates case summaries based on the data collected, coordinates with our medical team for delivery of high quality consults and works with the product/tech teams for process optimization.

Responsibilities:
 Patient interaction and correspondence
 Patient medical data collection and clinical presentation
 Creating medical summaries for the consulting oncologists
 Process mapping from case initiation to delivery of consultation
 Collaborate across teams to ensure quality and coordinate care delivery
 Working with the tech/product team to optimize operations
 Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable

What we are looking for:
 Graduate degree in medicine: MBBS, BDS, MD, Nursing and/or healthcare administration
 Prior experience of at least 3 years working in a hospital or healthcare company as a care coordinator or as a medical administrator
 Prior experience dealing with medical data and creating summaries as per protocols
 Excellent writing skills and verbal skills
 Proficiency with common office software: MS Word, MS Excel
 Empathetic attitude
 Excellent at multi-tasking
 Attention to detail

Good to have:
 Prior sales experience in healthcare
 Administrative experience in a cancer hospital
 Experience with medical transcription
 Experience in medical content writing
 Operations experience in a healthcare startup

We have:
 Some of the best people to work with (founders are IIT, ISB, Wharton graduates)
 Best-in- class pay and stock options
 A great learning environment and a lot of freedom
 A chance to truly make a difference in the lives of millions of cancer patients in the world

Onco.com (Netdox Health Private Limited) at a glance

One stop platform for all the cancer patient's needs and requirements

Onco.com (Netdox Health Private Limited) focuses on Consumer Internet, Healthcare, Health Care Information Technology, Mobile Health, and Healthcare Services. Their company has offices in Bengaluru. They have a mid-size team that's between 51-200 employees.

You can view their website at https://onco.com or find them on Twitter, Facebook, and LinkedIn.

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