Avatar for On Call Central

A secure voice and messaging platform connecting patients and providers

Sales Account Executive

$50k – $80k
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On Call Central currently is hiring a Sales Account Executive to support ongoing growth and new product initiatives. Preferred candidates will be those with quota-carrying experience, a demonstrated ability to create, refine, and adhere to sales protocols, and a record of success in healthcare or software sales. This is a full-time position in our Ft. Mitchell, Kentucky office.


Primary Responsibilities

Inbound Sales

The Sales Account Executive will serve as a primary point of contact for new leads generated through search engines, social media, inbound phone calls, and direct mail campaigns. The selected individual confirm interest, discuss product details, and move prospects through the sales funnel.


The candidate will:

Receive inbound sales calls.
Respond to direct response leads via phone and email.
Call new leads within 15 minutes during business hours, and as soon as practical for leads acquired outside of business hours.
Conduct web-based presentations and software demonstrations for interested leads.
Follow a sales protocol to make multiple attempts to reach recent inquiries.
Contact old/lost leads who have not signed up; re-engage in the sales process.
Ensure proper documentation of lead interactions in our CRM.
Participate in optimizing the sales funnel and making recommendations to improve the customer experience.
Maintain the CRM database to ensure contacts are in the optimal follow-up campaign.

Outbound Sales

Use a variety of tools to identify and engage target prospects via phone, email, mail, and social media to build relationships and generate leads.

Identify and engage promising sales targets using research tools such as LinkedIn Sales Navigator
Engage in conversation and outreach on Facebook, Twitter, Linkedin and other relevant social media platform to drive awareness, leads and network with industry influencers.
Launch new leads discovered through social media and outreach into sales campaigns.
Make outbound sales calls to relevant prospects.
Contribute to developing protocols for engaging outbound leads.
Identify web publications that would be a good fit for ad placement or influencer marketing.

Business Planning & Benchmarking

Responsible for hitting key performance indicators including customer acquisition goals, cost of customer acquisition, provider and practice growth targets, and call performance targets
Participates in budget planning discussions. Recommends and commits to sales targets.

Secondary Responsibilities

To be successful selling this service, you will need to establish and maintain a knowledge base sufficient to answer common configuration and support questions. Therefore, the following periodically may be part of your responsibilities:

New user onboarding
Customer support
Collaborating with our engineering team, and providing product feedback

Requirements

Strong verbal and written communicator.
Calm, professional demeanor and friendly with customers.
Fast learner.

Compensation

Competitive base $50,000-$55,000, commensurate with experience.
Commissions for sales made (has averaged ~$20,000-25,000 over the last 12 months).
Bonuses for exceeding sales targets.
401(k) / Roth 401(k). 6% company match, immediate eligibility, and immediate vesting of company match.
Dependent care FSA, allowing up to $5000/year pre-tax to be set aside.
Company-issued computer.
Company pays for your cell phone plan.

Meet your team

People you would work with in this role

Sidney VanNess

Avatar for Sidney VanNess
Founder | On Call Central

On Call Central at a glance

A secure voice and messaging platform connecting patients and providers

On Call Central focuses on Health Care Information Technology, Unifed Communications, Communications Software, and Communication Technology. Their company has offices in Cincinnati. They have a small team that's between 1-10 employees.

You can view their website at http://www.oncallcentral.com

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