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B2B Connected Workforce Management Platform

Junior Account Manager

£18k – £22k
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We are living through a revolution; the very structure of the economy is changing as we move from large companies trying to do everything, often badly to a collaboration of companies working together to offer the best products and services.

This requires a radical re-think in how work is managed and frankly the existing workforce management applications are not up to the task. Okappy is an innovative B2B workforce management platform, which utilises social and market networking technology to fulfil a real business need. The need to communicate and collaborate when working with lots of employees, multiple subcontractors, across different sites and with different employees.

Description:

We are looking for a junior account manager to help build long-term relationships with our customers and prospects, provide help and support and ensure our customers get the most from Okappy's innovative new platform.

What will you be doing?

You’ll be working as part of a small, dynamic team managing and responding to client and business requests. You'll be using a suite of software including our own internal systems to solve a broad range of client issues.

The role will involve talking to existing, and potential, clients each day. You'll be helping them with their enquiries and supporting them through the on-boarding process in order to ensure the ongoing success of our relationship.

You may be required to travel on occasion to represent the company at trade shows and conferences and help with training days.

This is an exciting role for someone who enjoys speaking to people, is creative and enjoys problem solving. We are looking for someone who can bring passion and drive to the role and go above and beyond what a client might expect.

You will need to develop in depth expertise in our solution and understand how it can be best applied to solve a clients issues, and ultimately help them build and grow their own businesses!

Other tasks

Maintain and track KPIs

Work closely with the product team and sales

Marketing, writing content, improving our on-site SEO and obtaining back-links.

Growth Hacking, focusing on reaching as many people as possible and getting them on the platform.
Hiring contact

Okappy at a glance

B2B Connected Workforce Management Platform

Okappy focuses on SaaS, Enterprise Software, Marketplaces, and Mobile Enterprise. Their company has offices in London. They have a small team that's between 1-10 employees. To date, Okappy has raised $361K of funding; their latest round was closed on August 2018 at a valuation of $2.5M.

You can view their website at https://www.okappy.com or find them on Twitter, Facebook, and LinkedIn.

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