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Voice AI Platform for Contact Centers

Senior Frontend engineer

₹35L – ₹50L • 0.05% – 0.2%
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Voice AI Platform for Contact Centers

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative.

With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.

Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with an office in Bangalore. For more information, visit observe.ai.

What will you do

Write a scalable, bug-free and maintainable code to create a world-class product.
Build on platform level features creating generic scalable components using which fellow developers will develop client-based features rapidly and effectively.
Work on setting up tools and frameworks in the repository to make sure of the best development and deployment practices.
Regularly review the code of the fellow teammates.
Creating various developmental frameworks within the repository which would help the team deliver features fast and with high quality.
Apply the principles of functional programming to keep the code concise and reusable.
Help build core features of the application from scratch and make sure that the code written is of high quality, performant, tested and well documented.
Guide the fellow teammates whenever required.
Monitor the user experience and application performance on a daily basis and rectify the issues which are holding us back to deliver a work class user experience.

What are we looking for

Bachelor's Degree in Computer Science
4 - 6 years of experience in a product based company.
Strong Knowledge of Javascript, HTML and CSS.
Strong Knowledge of React and React-based ecosystem.
Strong knowledge of functional programming concepts.
Strong understanding of agile software development process.
Strong technical communication skills.
Should be aware of the various tooling and setup which is present in a production-level application.
Excited by ambiguity and rapid changes common in early-stage product development

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