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Turn every agent into your best brand representative with Observe AI

Jobs at Observe.AI

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching. Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with an office in Bangalore. For more information, visit observe.ai.
Showing 10 of 10 jobs
Designer

Product Designer

Posted 2 months ago
  • Translate vision, feedback and ideas into shippable product designs.
  • Reduce, simplify, distill.
Engineering

Machine Learning Engineer

Posted 2 weeks ago

About Company:

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows.

Marketing

Director of Growth Marketing

Posted 4 weeks ago
  • Lead Observe.AI’s Growth Marketing organization globally, including digital marketing, content marketing, and field marketing
  • Develop and execute Observe.AI’s global Growth Marketing strategy to drive the company's key performance metrics, including pipeline, revenue, net retention, upsell and growth targets
Operations

Senior Recruiter

Posted 1 month ago
  • Find the best in class talent in the world and convince them to join Observe.AI
  • Partner with Hiring Managers to develop opportunities for talent acquisition
Product

Senior Product Manager

Posted 1 month ago

About Company:

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows.

Product

Director of Product Management

Posted 4 weeks ago
  • Design, implement and support a best in class SaaS application for Voice AI
  • Act as the voice of the user by building deep customer understanding via meetings, surveys, analytics, beta testing and usability research with the results summarized in personas that connects customer needs to the solutions
Sales

Business Development Representative

Posted 2 weeks ago

About Company:
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows.