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Turn every agent into your best brand representative with Observe AI

Turn every agent into your best brand representative with Observe AI

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit observe.ai.

Machine Learning Engineer

Backend Engineer

Senior Product Manager

Product Designer

Director of Growth Marketing

Sharath Keshavanarayana

Avatar for Sharath Keshavanarayana
Cofounder at observe.ai, a Y-Combinator backed Enterprise. Previously Sales Exec with Unbxd, Practo, AWS, Akamai with over 14 years of SaaS sales experience.

Akash Singh

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Co-founder observe.ai | Ex InMobiEng | Ex Microsoft | IIT Delhi Alum

Swapnil Jain

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Founder @Observe.AI • Worked at @Twitter, @Google • Investor @EzCred
Total raised


Funded over

2 rounds

Latest round

Series A (Dec 2019)