Director Of Customer Service

LocalMasters is looking for a talented individual with a strong background in service background (Director of customer service) to create coaching video content around the subject matter. The video will be recorded by a professional videographer so you will have to be able to travel to a location for filming. We will be providing the content draft for the recording.

What you require:

• Worked in a customer service role for a large complex organization with total revenue over $500 million.
• Experience managing key customer relationships.
• Experience managing 50 employees or more.
• Minimum of 8 years in customer service.
• Exceptional written and verbal communication skills
• Empathetic and demonstrates exceptional listening skills
• Deep passion for the member experience and commitment to creating delightful experiences and building brand loyalty

Compensation

• Contract Position