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The First B2B Expert Search Engine

Operations Associate

$66k – $80k
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NewtonX is looking to hire its next Operations Associate to support our VC-backed AI-powered knowledge marketplace ($3M+ raised), and connect NewtonX clients to world-leading experts.

We are growing fast, and our Operations Associates are essential in supporting this growth. We are looking for motivated people who are excited by the idea of making a difference in the knowledge market. This role is a great entry point into future opportunities at our quickly growing company.

We nurture:
- Collaboration
- Smart Problem Solving
- Balance Judgement
- Personal Accountability
- Success celebration

Who you are:
- You love challenging the status quo
- You enjoy solving problems. Take difficult challenges and provide creative solutions.
- You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in retail in Thailand)
- You think on your feet. When things change, you roll with the punches (no day is the same!)
- You enjoy team collaboration, communication, listening and advocating.
- You communicate clearly, write well, succinctly and effectively your thoughts
- You enjoy work independently and efficiently with minimal direction and under pressure
- You are experienced at complex calendar management, and have a basic understanding of Google docs, sheets, slides, etc.
- Very smart, very quick, very thoughtful and resourceful problem solver
- A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service
If the profile above describes you and your passions, we'd love to hear from you!

What you'll get to do:
- Disrupt expert research the way Uber disrupted the taxi industry, the way AirBnB... - you know what we mean
- Facilitate connections between clients and experts through our marketplace
- Understand the granular needs of the clients and help them design their knowledge request
- Assess in detail the specific knowledge of the request and onboard them to the platform
- Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc.
- Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX’s knowledge graph
- Learn new things, mentor and share knowledge with team members
Ultimately, you will be driving the core value of the company: connecting experts to clients. This foundational role will enable you to progress quickly within NewtonX towards commercial and/or operational leadership.

- Full-time job with competitive compensation & benefits
- Medical & dental
- Opportunities for performance bonuses
- Healthy office culture (workouts and lunches sponsored)
- All-star team with former McKinsey, BCG, Google, Harvard/MIT grads
- Good vibes (rooftop happy hours, team workouts, <insert your idea>)

Meet your team

People you would work with in this role

Sascha Eder

Avatar for Sascha Eder
Co-founder at NewtonX Passionate about automation and technology topics from big data to virtual reality. International background (Germany, Spain, France, US)

Sophie Qian

Avatar for Sophie Qian
Currently a Sr. Manager at NewtonX

Jazmin Feijoo

Avatar for Jazmin Feijoo
Wellesley College B.A. in Economics Cambridge Associates Private Investments Operations Analyst Reconciliation Project Lead

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