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Tomorrow's Digital Health Solutions

IT Sales Manager | Telecommute: NY/NJ/PA (USA)

$100k – $120k
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About Newpage

NewPage Solutions is a Digital Health Software Solutions provider that specializes in developing digital healthcare strategies and solutions for healthcare and life science organizations.

We partner with clients across the healthcare ecosystem at every stage of strategy, design, development, and outcomes – including problem definition, strategy and service design, user research, UX design, and agile software development – utilizing Lean practices to deliver and validate highly innovative solutions that drive user value and business transformation.

Job Description

As the IT Sales Manager, you will lead the GTM via Customer Success expertise and engagement with senior leaders within prospect organizations (CMO/CIO/CTO). This sales manager will leverage Newpage’s thought-leadership and best practices to pursue Services-wins to meet customer business and technical requirements. They will drive the evolution of the sales services organization to one with higher strategic relationships and impact with customers.

The IT Sales Manager is a critical and visible role within Newpage, and must partner effectively with Channel Partners, Services delivery, and Customers to achieve great results for customers and exceed Services Sales targets. Strong collaboration and problem-solving skills are a must.


What You'll Do:

* Contact new and existing customers to meet and exceed sales objectives in targeted accounts, by developing new business, growing existing business, maintaining customer relationships and being a customer advocate on customer issues/problems.
* Identify and develop strategic account plans and developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Newpage’s services, overcoming and managing objections, and negotiating to obtain sales.
* Generate demand and maximize product/services awareness by working with and providing education and information to customers.
* Build pipeline and close services deals, engage strategically with prospects, customers and partners. Establish deep credibility with CCOs/CIOs/CTOs through expertise and engagement. Responsible for meeting or exceeding Services bookings targets
* Collaborate with the sales organization on assigned opportunities to determine the Services Strategy for prospect accounts.
* Understand the competitive landscape and customer/prospect needs so you can effectively position the value of Newpage’s Professional Services.
* Partner with the other Professional Services teams and Solution Consulting to execute a strong process for the required services scoping for Newpage’s solutions to meet customer business/ technical requirements for necessary scale and integrations
* Create and validate Professional Services Proposals and present to prospects/customers
* Manage/Support Professional Services Statement of Work (SOW) and contracting process
* Establish rigorous sales discipline across all aspects of sales engagement, pipeline development/management and forecasting.
* Help lead the Services sales organization to a higher level of strategic engagement and sales maturity; including collaborating and partnering with adjacent organizations (ie Customer Success, Sales, Marketing, Finance, Operations) to create a world class GTM
* Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge.
* Assist in refining and developing methodologies, tools and programs around Services sales execution.
* Maintain accurate and timely sales status and next steps, pipeline financials, and services forecast data in Salesforce at all times.
* Optimize communication and ensure effective knowledge transfer and hand-offs to support post implementation activities.



What We're Looking For:

* BA/BS or Equivalent
* 3-4 Years of Experience selling professional/consulting services related to software implementations is required
* Having an understanding of software implementation methodology, how to scope services effectively to support implementation success, and articulate approaches and best practices to restructure the implementation strategy based on the moving parts in the sales process
* Customer Success or CS management experience a plus
* Demonstrated track record of applying creative thinking and analysis to solve business needs in ambiguous environments.
* Excellent trouble shooting and problem solving and risk management skills.
* Excellent client relationship management and ability to play a trusted advisor to C level customer executives.
* Strong presentation, executive client management, and business development skills.
* Experience with account portfolio planning and prioritization
* Executive-level communication and interpersonal skills
* Proven effectiveness at leading and facilitating executive meetings and workshops
* Preferred familiarity with the Digital Health technologies
* Travel: NY/NJ/PA -- Can be based in any of the three locations.
* Ability to interface with other Newpage’s teams including Software Sales, Solution Engineering, Customer Success, and Professional Services Delivery and leverage to drive services sales

* This position is not eligible for relocation
* Sales Base Salary 50% / Commission 50% | High Potential TO OVERACHIEVE
* Pay (commission/compensation package) will be competitive with market rates for this position.

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