Avatar for Navedas

We deliver Human Assisted AI Services for Back-Office and Customer Support

Sales Development Manager

$60k – $140k • 1.0% – 2.0%
Apply now
CSAT.AI is looking for a Remote or Los Angeles based Sales Development Manager to join our growing team!

CSAT.AI is a Los Angeles based tech startup backed by Navedas, with a team of highly talented people in USA and India. We are the first SaaS AI QC Platform for Customer Service. Businesses use our platform to quality control the interactions between customers and agents proactively. See demo at vimeo.com/342402639

This is a remote contract to full-time position in the United States.


The Sales Development Representative will play a key role in helping CSAT.AI achieve our growth and customer acquisition objectives. We are looking for a self-starter/highly ambitious individual with 2 years SDR/ISR experience in a fast-paced SaaS tech company. You must be comfortable making dozens of calls per day, working with resellers, generating interest, qualifying prospects and closing sales. Responsibilities include:

• Find new sales opportunities through inbound lead follow-up and outbound cold calling/emailing
• Constant research of new and innovative ways to find prospects, segment them, and best sell our product to them
• Maintain an open channel of communication with our Marketing team, working together closely to find new sources of lead generation to hit quotas
• Capture and understand customer needs and translate them to the Product team
• Able to handle effectively the entire sales cycle from prospecting to close, with the appropriate hand-off to a Client Account Manager
• Maintain a clear and organized sales stack and process

• 2 years or more experience as a Sales Development Representative/Inside Sales Rep at a SaaS/technology startup
• Strong organizational/time management skills
• Independent and a go-getter, hungry to grow and accelerate Sales skills
• Familiar with CRMs and tech tool stacks
• Great communication skills, both oral and written
• Good team player

CSAT.AI/Navedas is a great company to work for because:
• We are a small team leading the $80B transformation of Customer Service Industry.
• We’ve got a very smart team with lots of passion and experience.
• We’ve got a highly competitive startup salary and stock options package (as a member of the team you own a piece of the company you get to build together).

If interested, send us your resume at career@csat.ai
Los AngelesRemote
Hires remotely in
United States
Job type
Visa sponsorship
Not Available
2+ years
Hiring contact

Meet your team

People you would work with in this role
Founder @Navedas

Navedas at a glance

We deliver Human Assisted AI Services for Back-Office and Customer Support

Navedas focuses on Artificial Intelligence, Customer Support Tools, Data, and Customer Experience. Their company has offices in Los Angeles and Hyderabad. They have a mid-size team that's between 51-200 employees.

You can view their website at http://www.navedas.com or find them on Twitter, Facebook, and LinkedIn.