The Happiest Place Online :)
Itsme Community Leader$80k – $120k • 1.0% – 3.0%
Itsme is the happiest place online and one of the fastest growing communities in the world. We're looking for a Community Leader who is passionate and dedicated to supporting our community (:
The main responsibilities of this job are to gather and prioritize all varieties of feedback, and and help guide our community and team members towards enhancing the friendliness, safety, and overall hapiness of Itsme. You will be the main point person for Itsme Members, and coordinate closely with the Itsme Team to make sure everyone has the resources, tools, and support they need to have the best possible experience on Itsme.
All of the Itsme Team was hired through meeting online or from within the community, so chances are that the Community Leader will be as well! However, we don’t want to rule out hiring someone with great qualifications but relatively little Itsme experience.
Itsme has a verified account on iMessage and our Members correspond with us through iMessage whenever they have any issues. From day one, our commitment to our Members has been to respond to every message they send us so they know their feedback is heard and they are integral to our community.
Community Management/Support is seen as vital in the physical world, but has been largely an afterthought in online spaces, leading to so much of the harassment, bullying, and toxicity we see in interent based communities today. Truly listening to every Member and focusing on understanding what they are feeling is what makes Itsme the happiest place online. For this reason, we view this position as the most important on the Itsme Team.
- Full-time employee position.
- Good benefits and competitive salary/equity based on experience.