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The AI platform for Patient Experience Improvement

The AI platform for Patient Experience Improvement

NarrativeDx is the market leader in improving patient experience for healthcare systems, hospitals, ACOs, and outpatient facilities. We achieve industry-leading accuracy through our patent-pending Adaptive Rounding technology. This particular tool listens to patient feedback, recognizes potential issues, and tailors questions in real-time to ask specific, issue-related questions. If an issue is confirmed as a problem, NarrativeDx will alert staff in real-time. In addition, our technology is able to drill down to patient comments at the sub-phrase level, analyzing sentiment with a healthcare-specific ontology of over 4,000 categorizations. Our cloud-based, HIPAA-compliant Natural Language Processing (NLP) engine combines deep-learning with our proprietary healthcare-specific ontology of over 4,000 categorizations to analyze patient comments and sentiment at the sub-phrase level to deliver industry leading analysis of patient sentiments.

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Entrepreneur / IP Attorney / Computer Engineer. Founder @NarrativeDx & @iCare. Board @FoodConnect. IP Litigation @WilmerHale. C++ @National Instruments

Senem Guney

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Founder @NarrativeDx • Consultant @IBM, Fellow @Center for Technology in Government, Faculty @Suny, Albany • Studied @University of Texas at Austin
Total raised


Funded over

2 rounds

Latest round

Seed (Jun 2015)