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Bringing events to life: website design, marketing, and ticketing.

Social Media Community Engagement Manager

$45k - $50k • No equity
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A Bit About Us
myZone Media provides event professionals with ticketing, marketing, printing, and software development services. Our long-term vision (BHAG) is to become the world’s largest event automation software platform. Our brands include myZone.com, ticketZone.com, Am2Studio.hr and several more. Our biggest active project includes the global roll-out of GlowGardens.com. While we do our best to stay focused on the events industry, we serve clients in a broad range of industries including eCommerce, technology, industrial, healthcare, and not-for-profit. You can read more about our company here!

Our Work Environment
myZone works in a results-only work environment (ROWE) so you are provided flexibility in setting your own hours and optionally working from home. Additional benefits of ROWE include no tracking of sick days or vacation time. We were inspired by Dan Pink’s Ted Talk on the science of motivation, and believe that an intrinsically motivated team is the best way to solve the problems of the 21st century (ie: we don’t use carrots or sticks!).

Our Core Values
Having worked in the events & entertainment industry since 2002, we don’t like to take on projects unless they are fun ;) We think big, and have plans to disrupt every industry that we enter. We’re obsessed with operational efficiencies and making things better. We’re constantly pursuing personal and professional development. The world (especially in the technology industry) is changing exponentially faster every year, and our team takes pride in being flexible while responding to new opportunities.

Key Responsibilities
The Social Media Engagement Manager is responsible for managing all social media engagement programs, including but not limited to:
-Providing strategic recommendations and coming up with inventive ways to use social media engagement that fits within the clients’ overall digital marketing strategy.
-Managing client’s social media channels with respect to internal engagement, including coordinating responses, providing customer support, and building relationships with followers.
-Leading the external engagement strategy, providing recommendations on how to proactively engage with key stakeholders.
-Social listening, analyzing and reporting on key trends. Providing suggestions on how we can use data within our marketing efforts across all channels.
-Coordinating with the customer support team, including the creation of FAQ documentation and working within automated support ticketing tools.
Setting specific objectives and reporting on ROI.
-Exploring new social listening and engagement applications to increase efficiency and adapt to the ever-changing social landscape.
-Motivating, coaching, and developing the engagement team.
-Identifying social media trends and suggesting brilliant ideas on how we can disrupt traditional digital agencies (ok, we’ll give you a little time to grow into that one…)

-Requirements of Applicant
Minimum 3 years of full-time social media marketing and/or community engagement experience.
-Minimum 1 year of agency experience. Preference will be given to candidates who’ve worked within an agency setting and who understand the ever-changing priorities and deadlines of the environment.
-Solid understanding of social media management tools.
-Solid writing skills, with an understanding of how to effectively communicate through social media.
-Ability to develop effective working relationships with co-workers and clients.
-Strong communication skills in English.
-Ability to thrive in a fast-paced environment... and we mean fast ;)
-Strong desire to learn new skills, improve processes, and continually develop personally and professionally.
-Passionate about digital marketing in general with a love for everything social. Pursuing personal marketing projects on the side (blog, Instagram, online portfolio, etc.) is a plus!
-Event marketing experience is a plus!

Additional Benefits
-Unlimited vacation / sick days.
-Work from home.
-Professional development budget; ability to attend social media conferences etc.

***COMPLETE YOUR APPLICATION AT OUR WEBSITE TO BE CONSIDERED FOR THIS POSITION (See link below).***
myzone.bamboohr.com/jobs/view.php?id=74&source=angelco

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