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The first smart product that improves sleep by regulating head temperature

Right Hand Head of Marketing

€7k – €12k
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As Right Hand to the Head of Marketing, your mission is to help us create the best customer journey for our clients (bad sleepers) : before and during purchase and while using the product. We are looking for someone rigourous, with strong empathy and high motivation to be the key point of contact for our customers.
Working with the Marketing Manager and the team, you will :
- Understand our clients (bad sleepers, hot sleepers) and their needs
Increase sales by improving the customer experience (including on the website) and answering all potential customer questions
- Answer users’ questions and develop tools to maximize user experience of Moona (chat, email, phone)
- Help develop and implement strategies to build client loyalty and turn customers into ambassadors
- Work with Marketing to engage potential customers and our community including through writing content
- Be the customer voice internally to improve the product and develop the product range
Location
Paris
Job type
Internship
Visa sponsorship
Not Available
Experience
1+ years
Hiring contact

Meet your team

People you would work with in this role
Founder & CEO @Moona, 3y Director of Innovation at JCDecaux USA, business background (Advancy, PepsiCo), studied at @Ecole Centrale Paris

Moona at a glance

The first smart product that improves sleep by regulating head temperature

Moona focuses on Consumer Electronics, Health and Wellness, and Internet of Things. Their company has offices in Paris and Shenzhen. They have a small team that's between 1-10 employees.

You can view their website at http://getmoona.com or find them on Twitter, Facebook, and LinkedIn.

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