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Digital Workspace for the Construction Industry

⛑️ Customer Success Manager

No salary • No equity
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🔶 YOU CUSTOMERS NEED TO BE NURTURED, TRAINED AND DEVELOPED?
WE THINK SO TOO!
We are looking for an ⛑️ Customer Success Manager, who wants to become a part of Molteo. You’ll be working in close relation with the co-founder and help the growing start-up to further develop our customer on-boarding, development and off-boarding. You’ll take our existing tools, such as Intercom, Userpilot ... and add own ideas to give our customers the ultimate start into the usage of Molteo. Hence, you are shaping our entire companies future!

🔶 WHO WE ARE

Molteo is the Web- and App- Software Solution for construction companies, which handles ✔️ worker preplanning, ✔️ time registration,✔️ salary calculation, and ✔️ management of employees and projects; with new features coming soon.

We are having big and loyal customers within the DACH market that appreciate our product and support in digitalising the 👷 construction industry. Our HQ is placed in Schleswig (DE), but our team is distributed within Europe physically located in Munich (DE) and Copenhagen (DK); many working remote.
We are a fun, ambitious, and hardworking team, which has the mission to become the number one data software solution for the construction business. Does not sound “sexy”? We’ll proof you otherwise!

🔶 WHAT YOU WILL DO
Your job will be support us in developeíng the perfect customer on-boarding and education in close collaboration with our CTO and CMO. In order to be suitable for the position you should:
✅ Have worked in a customer centric industry/company before
✅ Know tools such as Intercom, Hubspot, Userpilot etc.
✅ Familiar with building engaging content and experiences
✅ You should bring a creative and independent mindset

🔶 WHO YOU ARE
We are looking for an 🥳 open, 😃 friendly, and 👍 self-driven customer success manager who is not afraid of running the extra mile. It is desirable to get somebody that has some experience from previous projects and want to support a growing start-up.
It is an extra if you have an interest in one or multiple of the following.
✅ Visual Design
✅ B2B Sales

🔶 WHAT YOU ARE GETTING INTO
We offer you to get actively involved in a young growing start-up that wants to revolutionize the traditional 👷
construction industry. You are becoming a part of a young, ambitious, and fun team. We consist of various nationalities with a very diverse skill set. You will be working from wherever you are, but we make sure you feel part of the team!
You’ll be able to get a role with tasks that matter and give you a saying in the course of the company’s future 🚀.

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