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Growth Manager, Shanghai

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About us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality. Learn more on: meltwater.com outsideinsight.com

We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™. We are proud to be a great place for exceptional talents to thrive and grow.

We also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

Follow us now - Linkedin : meltwater-group or wechat : meltwater


Our Culture

Our culture is based on a fundamental belief in people and the potential they possess.

- We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
- We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
- We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.


Meet with the team

At Meltwater, we believe that our success is directly tied to the value our clients derive from our services. To ensure clients realise business value from their investment at different stages in their journey with us, our Client Success team are committed to delighting our clients at every interaction, from understanding what our clients needs, to creating and delivering the right set of offerings that result in highly successful clients.


About Growth Manager

As a Growth Manager, you will be acted as a trusted partner to empower a varied portfolio of our clients to continue to transform their business and meet their objectives through Meltwater solutions. You will expand our client base and maintain your book of accounts in China through outside sales activities, exceptional relationship management and product expertise. The Growth Manager role provides the opportunity to sell business transforming solutions to some of the impactful, influential companies, which will shape the future of "outside insight". The ideal candidate for this individual contributor role will thrive in a fast-paced, start-up environment while managing the full sales process. Demonstrated success in exceeding sales objectives, knowing how to navigate complex deals with multiple decision makers and having a love for the thrill of the hunt is a key for success in this role!


What you will be doing?

- Achieving monthly upsell and cross sell goals through expanding usage within the defined accounts as well as breaking into new lines of business groups within the defined account
- Manage the full sales-cycle, including contract generation and other deliverables for closing
- Work with account managers on execution of strategic targets and strengthen and expand our relationships with the decision markers in a variety of existing accounts
- Determine appropriate value propositions and solutions
- Partner with account managers to proactively gather, analyze and leverage data on customer changes, industry trends and competitive dynamics to influence how these customers can use Meltwater to drive maximum value for their businesses
- Work across all verticals; including non-profit, listed, government and more…
Inspire and educate customers on Meltwater products/services & evangelize key wins within your assigned territory
- Inform and drive knowledge by challenging the status quo across traditional and social channels


What we would like to see from you

- At least 3 years experience of B2B account management/business development/management consulting role. With up and cross-selling experience in SaaS organization is preferred.
- A passion for entrepreneurship, technology, consultative solution selling and disrupting how companies use media intelligence
- Extreme curiosity to learn about the product, the industry, and your customer's businesses
- Ability to analyze data to drive decision-making and recommendations.
- Consistent overachievement against sales targets in past experiences
- Fluent in written and spoken English and Mandarin (mandatory)
- Exceptional communication, interpersonal and problem solving skills
- Deep and creative sales hunter skills
- Ability to work independently and collaboratively
- Proven success managing time and juggling multiple projects in a high growth and fast-paced environment.
- Self-motivated, self-disciplined, target driven with natural leadership qualities.
- University Degree of any disciplines with strong academic results.
- Meltwater offers a very competitive compensation plan with accelerating commissions and tremendous upside earnings potential that has no cap.


The perks of working with us!

- Awesome coworkers
- Competitive Compensation Package - we have uncapped commission scheme!
- Prizes, spiffs, and additional sales incentives
- 20 paid holidays
- Training program, conference, seminar for your personal and professional growth
- Comprehensive Medical insurance for you
- Business travel life insurance
- Fun, ambitious and international working environment
- Gym Allowance
- Fun team outings
- Well stocked kitchen with lots of snacks and drinks
- And more…

Meltwater at a glance

Outside Insights

Meltwater focuses on SaaS, B2B, Social Media Monitoring, and Media Monitoring. Their company has offices in San Francisco. They have a very large team that's between 1001-5000 employees.

You can view their website at http://meltwater.com/ or find them on Twitter, Facebook, and LinkedIn.

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