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Associate Insight Manager, Shanghai

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About us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality. Learn more on: meltwater.com outsideinsight.com


We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™. We are proud to be a great place for exceptional talents to thrive and grow.


We also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

Follow us now - Linkedin : meltwater-group or wechat : meltwater


Our Culture

Our culture is based on a fundamental belief in people and the potential they possess.

- We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
- We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
- We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.


Meet with the team

The Client Insight team of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging multi-channel datasets, CI team focus on unveiling media insights in the market where our clients are operating. We deliver intelligence reports based on holistic views from different media outlets. We also help to analyze media impacts, draw out brand trends, monitor competitors and showcase the results to clients for an integrated media strategy. We are proud of ourselves for being a partner to grow with our clients’ business.


About Associate Insight Manager, Greater China

As an Associate Insight Manager, you will be playing a critical role as both a data expert within client insight team and a senior insight consultant to grow business with sales representatives. You will be leading analyst team to make sure all projects are delivered on time and at a high standard to meet the exact needs of clients, making sure all junior analysts fully understand what clients want and how to reflect them in the report with the best practice. And you will help to revamp and invent new analytical methodology to keep making progress in team expertise. Besides, you will also be closely working with Client Acquisition team and Client Success team to help on sales pitches by identifying clients’ needs and business values and providing strategic solutions through insightful media insight reports and presentations. Through digging out insights of the media data, we help our clients to know more about their media performance, understand their audience, identify key media influencer, optimize their media strategies, and influence client’s business in terms of their long-term media strategies as well as short-term decision making. Working with clients, you set the vision and the strategy for how their strategies can reach thousands of users. All in all your analysis and insights will make a strong impact on client business growth.



What you will be doing?

- Work closely with sales representatives to uncover client needs and prepare pitch proposal
- Define analytical methodology and dimensions with proper report scope
- Responsible for executing the assigned media reports and making sure punctuality and quality for all deliverables
- Provide commercial, in-depth, easy to understand, clear and strategic insights with actionable recommendations for decision making to clients based on data collection, integration and interpretation
- Work closely with sales team to offer excellent consulting service to clients to achieve monthly business goal
- Deliver presentation to client to showcase findings as required by clients
- Develop new and practical analytical tools/models to facilitate team work routines
- Mentor a small team junior analysts and responsible for their upskill trainings


We would love to see…

- University Degree in Journalism, Business Analytics, Communication, Advertising, Marketing, Public Relations or Business related majors.
- With International experience would be a plus
- At least 1-3 years working experience in an analytical role (including data analysis, market research) within marketing research, media intelligence and data technology or consulting firm is highly preferred
- Experience writing clear and concise presentations for client summarizing data insights, outcomes and implications in a straightforward and enlightening way for clients
- Experience of managing social listening projects, from proposal through to delivery is a big plus
- Experienced with research analysis, gather data, spot and understand trends, and convert data to insight. With experienced in market research, e.g. qualitative and quantitative research and survey design is highly preferred
- Familiar at using Excel and PowerPoint. Experience using programming languages (e.g. Python, R etc.) to analyse social media data for insight would be a plus
- Good logical thinking and problem solving skills, able to quickly understand clients needs with accurate deliverables
- Strong organizational and multitasking skills and the ability to handle pressure when delivering to tight deadlines in a fast-paced environment
- Good communication skills, fluency in English & Mandarin (spoken and written)
- Proven leadership of task assignment and project coordination
- A desire to lead and encourage junior members of the team
- Passionate at market research, data analysis and media intelligence
- Self-motivated, fast learner, proactive, independent thinker, detail-oriented


The perks of working with us!

- Awesome coworkers
- Competitive Compensation Package - we have uncapped commission scheme!
- Prizes, spiffs, and additional sales incentives.
- 20 paid holidays
- Training program, conference, seminar for your personal and professional growth
- Comprehensive Medical insurance for you
- Business travel life insurance
- Fun, ambitious and international working environment
- Gym Allowance
- Fun team outings
- Well stocked kitchen with lots of snacks and drinks
- And more…

Meltwater at a glance

Outside Insights

Meltwater focuses on SaaS, B2B, Social Media Monitoring, and Media Monitoring. Their company has offices in San Francisco. They have a very large team that's between 1001-5000 employees.

You can view their website at http://meltwater.com/ or find them on Twitter, Facebook, and LinkedIn.