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I'll learn your preferences and make meal time the best time of your day!

Operations Associate

$45k – $45k • 0.01% – 0.05%
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Are you ready for an amazing career opportunity? Are you a problem solver with stellar communication skills? Do you want to join a fast-paced, growing company?

As an Operations Associate at MealPal, you will be the voice of the company to our restaurants. You will respond to restaurant inquiries, proactively work to improve their experiences, and help drive the business forward.



RESPONSIBILITIES:

Proactively work to improve merchants’ experience
Troubleshoot and find smart solutions to any issues
Own processes from start to finish to ensure a smooth experience for our restaurant partners
Manage escalations and day-to-day requests of our restaurant partners
Ensure daily and weekly targets are met
Identify and execute on new ways to enhance our partners’ experience

REQUIREMENTS:

4+ years of professional experience
Bachelors degree
Problem solver and can-do attitude
Ability to work quickly with strong attention to detail
Exceptional written and verbal communication skills
Work independently, seeking help as needed
Previous restaurant and operations service experience a plus
Charlotte based

COMPENSATION:

Competitive compensation
Health benefits & paid vacation
Meaningful equity and the opportunity to build something
401(k) with company match
Opportunity to work with a smart, passionate team

MealPal at a glance

I'll learn your preferences and make meal time the best time of your day!

MealPal focuses on Internet, Food and Beverages, Restaurants, Startups, and Technology. Their company has offices in New York City. They have a mid-size team that's between 51-200 employees. To date, MealPal has raised $35M of funding; their latest round was closed on September 2017.

You can view their website at https://www.mealpal.com or find them on Twitter, Facebook, and LinkedIn.

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