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Design that works

Sales & Marketing Operations Manager

$40k – $90k
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About Maze

  • Maze is a user research platform that empowers product teams with data to remove all guesswork from building digital products.
  • We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel & Adobe.
  • More than 40,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user research process.
  • We're a fully remote company working from all over the world.
  • Backed by some of the world's top VCs.

Responsibilities

  • Establish a ground-up marketing and sales ops process that enables our teams to scale efficiently.
  • Own and operate our marketing & sales tech stack, including automation, website, tracking and data analytics systems.
  • Maintain quality, cleanliness, and governance of Maze's marketing and sales database including customer segmentation, taxonomy, lead scoring, and data uploads.
  • Manage the implementation of operational programs (e.g. marketing automation implementation, CRM enhancements, lead scoring & nurturing, etc.)
  • Design and build data systems, reports, analytics, tracking, attribution, and testing structures that are accurate and reliable.
  • Build dashboards and reports to help inform business decisions.
  • Proactively explore user and customer data to find trends, discover relevant insights, and present analysis and findings to stakeholders.
  • Research, compare, recommend, and manage the implementation and ongoing maintenance of Maze's marketing & sales tool stack (autopilot, google analytics, chart mogul, salesforce etc.)

Skills & Experience

  • 5+ years of experience in a commercial ops role in early-stage SaaS startups
  • Experience setting up operations processes and systems from scratch
  • A mix of a strategic thinker and someone that will be hands-on
  • Experience working with data & analytics tools, e.g. Segment, Google analytics
  • Extensive experience setting up and maintaining Salesforce as well as marketing automation platforms
  • Experience in setting up and maintaining BI & payments tools, e.g. ChartMogul, Stripe
  • You can visualize data in a way that make insights clear and compelling to stakeholders
  • You can self-sufficiently query data to ask and answer your own question
  • Experience building attribution models
  • Knowledge of JavaScript and an Engineering background is a plus
Location
Europe • North America • South AmericaRemote
Hires remotely in
Europe • Israel • North America
Job type
Full-time
Visa sponsorship
Not Available
Experience
5+ years
Hiring contact

Jonathan Widawski

Avatar for Jonathan Widawski

Offsite

We organise offsites every 4-6 months with all expenses paid to spend some quality time with the whole team!

Maze at a glance

Design that works

Maze focuses on Analytics, User Testing, Product Design, Design, and User Experience Design. Their company has offices in London, Poland, Paris, São Paulo, and Moldova. They have a small team that's between 11-50 employees. To date, Maze has raised $2.5M of funding; their latest round was closed on January 2020.

You can view their website at https://maze.design/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

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