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Vice President, Sales Operations

$120k – $165k estimated
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Maven is the virtual clinic dedicated to women’s and family health. Named one of Fast Company’s “10 Most Innovative Healthcare Companies” in 2018, Maven’s leading family benefits platform both advances women in the workplace and empowers every pathway to parenthood, making it easier for parents to start and grow a family during a critical time in their careers.  Maven was founded in 2014, operates the largest proprietary women’s and family health telehealth network in the country, and has raised $42m in capital from top investors including Sequoia and Oak HC/FT.

We're looking for an experienced Vice President, Sales Operations to help support the Field Sales organization by optimizing critical business processes, productivity tools, and ensuring consistency as we scale our growing sales team. This requires collaboration with cross-functional departments and leveraging systems for related business processes. The candidate must be a strong leader, extremely well organized, analytical, detailed-oriented, quality minded and help champion the entire Sales organization.

This is a great opportunity to create scalable processes to support a fast-growing company where your responsibilities will increase exponentially with your ability. The role will support the vision of Maven’s sales leadership team and will report to our Chief Revenue Officer.


* Develop and execute strategy and process for our Global Sales Operations by collaborating with Sales Leadership and GTM teams including driving key initiatives
* Develop and optimize sales processes and programs as it relates to our sales toolkit, including Forecasting and supporting a variety of Business Units
* Develop an operational cadence for Sales Operations
* Proactively monitor and maintain high levels of quality, accuracy, and process consistency across the Sales organization
* Develop strategies to optimize SFDC, other SaaS tools and data across all business units
* Develops key performance metrics, dashboards and reports that help the sales organization focus on performance drivers and results
* Ability to build, maintain and continuously improve relationships with Product Marketing team.
* Collaborate with Marketing to ensure proper lead management processes, metrics and policies
* Partner and implement knowledge management strategies to continuously increase product knowledge across all GTM teams
* Be a trusted advisor to Sales Leadership

What you bring to the team

* BA/BS degree
* 10+ years of relevant executive level experience in a SaaS, Software or technology business in a sales operations capacity
* Strong instincts in technology and related GTM strategy
* Excellent quantitative analytical skills, creativity in problem solving, empowering teams and a keen business sense
* Ability to think strategically, but also have exceptional attention to detail to drive program management, execution and results
* Demonstrated ability to influence and foster collaborative relationships with cross functional GTM departments
* Excellent problem solving, project management, interpersonal and organizational skills
* Deep SFDC expertise and expert knowledge of enterprise sales tools
* Ability to coach, motivate, performance manage and recruit Sales Operations teams
* Interest in Maven, our products and our mission
* You share our values, and work in accordance with those values


Maven employees are united in their quest to improve the health and well-being of women and their families in our community.  We seek to empower all of our team members to fulfill that mission and reach their full potential regardless of function, geography or experience level.  That’s why we invest in our employees, who are our most important asset in achieving our mission. To that end, we offer:

* Choice of great medical insurance plan options, including a plan for which the premium for employees is 100% covered by Maven
* Dental and Vision insurance plans
* 401(k) plan
* Access to the Maven platform service and free Maven appointments for employees, family & friends
* Free One Medical membership
* Citi Bike and ClassPass discounts
* Pre-tax commuter benefits  
* Paid vacation time off
* Parental and other leave
* Sponsored learning & development programs
* Annual personal hobby stipend
* Weekly team lunches and bagel breakfasts
* Bottomless office snacks and regular happy hours
* Annual company offsite
* Newly designed NYC office in the heart of Tribeca
* Ongoing special days, such as designated ‘bring your child’ and ‘bring your canine’ to work days!

Maven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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