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Market Network for the $1 Trillion Restaurant Supply Market

Customer Success Manager

$50k – $60k
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Help onboard, train, and develop clients to ensure platform success
Work with sales and customer success team to build out new processes
Understand the product inside and out and articulate our value proposition clearly
Work with single and multi location restaurants to help them achieve their goals
Retain existing clients while getting upsells and referrals
Develop strong relationships with key accounts
Help the product and tech team improve the platform based on client feedback
Eager to be an impactful member of a fast growing team and company

1+ years of experience in sales or customer success, B2B SAAS or hospitality a plus
Entrepreneurial or startup experience a plus
Proven track record of exceeding your sales quota/KPIs
Capacity to negotiate and cut through rejection to achieve goals
Excellent communication skills and outgoing personality
English + Spanish required (written and oral)
BA/BS required
NYC based

Competitive compensation package of base salary plus bonuses
Opportunity to earn stock options
Health benefits

Meet your team

People you would work with in this role

Jordan Silverman

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Entrepreneur. Founded @Star Toilet Paper while a student at @University of Michigan. Previously VP Sales @Mention, now Director Customer Success @MarketMan

Noam Wolf

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Founder of Mintmark, acquired by Walla Communications, part of @Bezeq Group (TASE: BEZQ). Worked @Emblaze Systems , @Pixel Games @Flash Networks

Matthew Hardoon

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Entrepreneurial self-starter with a passion for technology and new ventures.
Previously Sales Recruiter @Betts Recruiting, now Customer Success Manager @MarketMan

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