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Illuminating the unknown in your data

Illuminating the unknown in your data

Luminoso Technologies is a leading natural language understanding company that enables clients to quickly and accurately understand what their customers are saying. Insights are used to improve contact center and marketing performance and build better customer experiences. Our multilingual, flexible software can be accessed via an easy-to-use user interface or integrated into an end-to-end client platform via the API. It can be deployed to meet client needs in either a standalone Cloud or On Premise solution. Unstructured data can be natively analyzed in 12 languages, including Spanish, Chinese, Korean, and Arabic. Luminoso serves clients such as Hulu, Sprint, and Supercell, as well as a growing set of channel partners including Publicis.Sapient and Basis Technologies. Luminoso is privately held with headquarters in Cambridge, MA, and additional offices in New York, San Francisco, Los Angeles, Washington, D.C., London, and Sydney.
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Rob Speer

Avatar for Rob Speer
CEO of @Luminoso Technologies, a text understand company focused on deep customer insights. Group leader of the Digital Intuition group at the @Massachusetts Institute of Technology Media Lab.
Student at Massachusetts Institute of Technology
Quantitative Analyst, Strategist, and Entrepreneur
Total raised

$8M

Funded over

2 rounds

Latest round

Series A (Jul 2014)

Healthcare

Commuter reimbursement

An office full of foodies

Awesome coworkers

Employee referral bonus program

+1 more