Avatar for Locus.sh

Intelligent Logistics

Integration Engineer

€30k – €45k • No equity
Apply now
Job Description :

Help the client integrate with Locus APIs. This will include documenting the APIs, having calls with the client to help them understand the APIs and provide support during the client development.
Manage a relationship with customers including thoroughly documenting case work, driving the quickest resolution possible to the customers issues.
Use trace analysis, source code, and other debugging tools to analyse problems and develop solutions to meet customer needs. May involve writing code.
Understand technical issues and triage effectively
Communicate complex technical topics clearly in written and spoken English with customers via tickets, hangouts calls, etc.
Participate in the on-call rotation to provide emergency customer response
Thrive on a fast pace, be extremely flexible, and able to work with ambiguity.
Requirements :

Knowledge about REST APIs
0-3 years of work experience preferred.
Engineering in Computers or equivalent,
Ability to understand technical issues and communicate this effectively to clients.
Affinity for (and experience with) providing customer support, and making customers happy
Experience with support platforms (e.g. Zendesk, SalesForce.com, etc.) preferred
Good communication skills
Ability to triage and debug bugs
Coding experience is a plus

More jobs at Locus.sh

View all jobs

Security Engineer @ Locus

Apply now

Android Developer

Apply now

Solutions and Deployment

Apply now

Senior Marketing Manager, Europe

Apply now

Technical Business Development Manager- Europe

Apply now