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Flexible housing.

Operations Associate

$60k – $65k • 0.01% – 0.05%
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At Flip we think the best companies take a lot of offline hassle and make it invisible to the user. We're building a platform that makes moving into and out of a space as easy as deciding where you want to go, and that requires lots of offline logistical work. Our operations team is charged with creating a network of local businesses (and some scaling startups) that can handle all the things you wouldn't want to do yourself if you were moving into or out of an apartment: cleanings, repairs, storing, junking and moving furniture, and transferring utilities.

This team exists to put itself out of business with automation. Since the majority of our local partners aren't tech companies, we have to build the tech infrastructure that lets them receive, accept and fulfill orders. To excel on this team, you must be extremely detail oriented, and should be as comfortable thinking about API integrations as you are making phone calls.

Added bonus if you want to start a company one day - because this will be good training.


Key Responsibilities:

This is basically the emergency room for Flip - when there's a crisis, it goes to the ops team. On a daily basis you will:

- Be on crisis alert and ready to handle any issues that come up in real-time;

- Build and execute processes for finding, vetting and handling quality control for service providers within each market.


Requirements:

- Detail-oriented. Time in a role that requires extreme attention to detail - or some sort of proof that you don't let things slide.

- Process driven. We're looking for evidence that you're enjoy analyzing processes to make them work better.

- Data driven. You don't make decisions based on gut - you always look at the data first. Bonus points if you've ever helped build a database or a software or hardware product of any kind.


Other details:

We are flexible about working from home, but this is for the most part a job that will require working from our HQ in Williamsburg, Brooklyn or remotely from LA or Chicago.

Flexibility concerning hours & shifts to accommodate a cyclical business


What it's like to work at Flip:

We're a small, non traditional team of entrepreneurially minded people. Take a look at some of our values.


How to apply:

Send a short email explaining why you want to work with us to jobs@flip.lease. Attach your resume. Do not use the form below - no one on our team will see it.

Meet your team

People you would work with in this role

Alex Hance

Avatar for Alex Hance
Worked at Flip, Google. Experience with Documentation, Information Technology, Microsoft Windows. Went to The University of Tampa

Cristina Mañas

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