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Banking that has your back

Jobs at Chime

Chime is the largest and fastest-growing player in the challenger-banking space, providing mobile and online banking technology in the U.S. on behalf of partner banks and facilitating over 10M accounts with no physical branches. We’re a technology company relentlessly focused on helping our members achieve financial peace of mind. That’s why we offer access to an award-winning bank account that doesn’t charge a ton of traditional bank fees, can give members early access to their paychecks, and enables members to grow their savings automatically. And we’re just getting started. We are proud of our mission, devoted to our members, and passionate about applying technology to the challenge of making financial health a reality for everyone. We have one of the most experienced management teams in Fintech and have raised over $800M in funding from DST, General Atlantic, Iconiq, Coatue, Dragoneer, Menlo, Access, Forerunner, and others. If you’re looking to join a fast-growing company with a beloved, daily-use product and an authentic mission that puts people first, we want to meet you.
Showing 72 of 72 jobs
Designer

Director of Product Design, Consumer Banking

Posted 3 months ago
  • Put the user first in all product / design decisions. Don’t lessen their problems, actually eliminate them.
  • Put your employees first in all other decisions. Coaches are the bottom of the pyramid, supporting their team, not the other way around.
Designer

Senior User Researcher, Consumer Banking

Posted 4 weeks ago
  • Conduct thoughtful research on strategy, products, and features to help our growing base of members with their financial health
  • Work collaboratively with stakeholders from Product, Design, Marketing, and Analytics to understand our members and unearth problems we should be focused on
Designer

Senior Product Designer, Growth

Posted 2 weeks ago
  • Put our members first in all decisions. Don’t lessen their problems, eliminate them.
  • Act as a champion for high caliber design and experiences throughout Chime
Engineering

Backend Engineer

Posted 1 month ago
  • Design and implement APIs working closely with the mobile team to ship product efficiently
  • Design, develop, test, refactor and scale backend implementations of new and existing consumer product features
Engineering

Engineering Manager

Posted 1 month ago
  • Work closely with our engineering leaders to ensure engineering efficiency and guide the team through a path forward to improve and scale delivery. Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals.
  • Design, develop, test, and scale new and existing consumer product features.
Engineering

Full Stack Engineer

Posted 3 weeks ago
  • Design, build, and maintain efficient, reusable, and reliable Ruby code
  • Integrate user-facing elements developed by front-end developers with server side logic
Engineering

Mobile Software Engineer

  • Design, develop, test, release, and scale new and existing consumer product features and mobile architecture
  • Work closely with our product team to launch new features
Engineering

Senior Data Engineer, Ingestion

  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies
  • Work with stakeholders including the Analytics, Risk, Machine Learning, and Technical Operations teams to assist with data-related technical issues and support their data infrastructure needs
Engineering

Full Stack Engineer

Posted 8 months ago
  • Design, build, and maintain efficient, reusable, and reliable Ruby code
  • Strong background in tools development
Engineering

Engineering Manager, Identity

Posted 5 months ago
  • Work closely with our engineering leaders to Identify bottlenecks in our existing software infrastructure and guide the team through a path forward to improve and scale it. Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals.
  • Design, develop, test, and scale new and existing consumer product features.
Engineering

Senior Infrastructure Security Engineer

Posted 3 weeks ago
  • Recommend and implement secure solutions for secrets storage, code deployment, traffic and networking, etc
  • Manage and secure our multi AWS account architecture
Engineering

Senior Software Engineer, Infrastructure

Posted 3 months ago
  • Automate everything, including scaling, monitoring, and operations.
  • Build tools to enable self-service both within the team and across all of Chime engineering.
Engineering

Senior Software Engineer, Security Engineering

Posted 3 months ago
  • Evangelize & implement security best practices across the company
  • Present findings and explain impact and solutions to any level of leadership
Engineering

Senior Security Engineer, SOC

Posted 3 months ago
  • Serve as a technical expert building and supporting Chime’s security incident and event management (SIEM) infrastructure
  • Work closely with other Security teams and the the business to monitor and analyze events and signals across various logical environments
Engineering

Senior Platform Engineer

Posted 2 months ago
  • Build core data platforms that are highly reliable, scalable, and will serve as the backbone for information exchange and storage between Chime services.
  • Work closely with infrastructure engineering to minimize the operational overhead of platform services.
Engineering

Senior Platform Engineer, Next Generation Platform

Posted 2 months ago
  • Design, develop, test, and deploy a new banking platform from scratch
  • Deliver secure, reliable, and high-performance infrastructure and APIs
Engineering

Senior Platform Engineer, Golang

Posted 1 month ago
  • Design, develop, test, and deploy a new banking platform from scratch
  • Deliver secure, reliable, and high-performance infrastructure and APIs
Engineering

Mobile Software Developer

Posted 1 month ago
  • Design, develop, test, release, and scale new and existing consumer product features and mobile architecture
  • Work closely with our product team to launch new features
Engineering

Software Developer

Posted 1 month ago
  • Design and implement APIs working closely with the mobile team to ship product efficiently
  • Design, develop, test, refactor and scale backend implementations of new and existing consumer product features
Engineering

Senior Software Engineer, Developer Experience

Posted 1 month ago
  • Assess and improve Chime developer environments, including local development and cloud-based dev/test environments.
  • Create best practices, templates, and automation for build, test, integration, and deployment pipelines.
Engineering

Dispute Quality Assurance Specialist

Posted 1 month ago
  • Audit Chime’s dispute and chargeback operations to ensure we are making decisions quickly, with a high rate of accuracy, and in compliance with Federal Regulations E and Z, among other applicable regulations
  • Use internal and third-party tooling to identify and prevent potential compliance violations, a...
Engineering

Senior Software Engineer, Machine Learning Platform

Posted 3 weeks ago
  • Build feature pipelines for batch and real-time data, collaborating with various stakeholders in data engineering & data science
  • Contribute to our ML pipeline infrastructure for model training, evaluation and batch inference at scale
Engineering

Engineering Manager, Platform Engineering

Posted 3 weeks ago
  • Work closely with our engineering leaders to Identify bottlenecks in our existing software infrastructure and guide the team through a path forward to improve and scale it. Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals.
  • Build and lead a high-calibre team of software engineers to solve problems while being hands on...
Engineering

Machine Learning Platform Manager

Posted 2 weeks ago
  • Own our ML platform and work with data science and data engineering to increase the scale and efficiency with which we build, deploy, serve, experiment, monitor, and scale our machine learning models
  • Contribute to ML platform strategy and roadmap and define technical excellence for ML engineeri...
Engineering

Data Science Manager

Posted 2 weeks ago
  • Work closely with cross-functional stakeholders and the team to identify, lead, and deliver on high visibility machine learning solutions that improve our member’s experiences and contribute to business goals
  • Contribute to data science strategy and roadmap and define technical excellence for data scienc...
Engineering

Director of Member Services Training, Learning & Development

Posted 2 weeks ago
  • Design and execute a learning and development strategy to enable Member Services front-line agents to consistently deliver exceptional member experiences at scale.
  • Build, manage and coach a team of high performing instructional design specialists and trainers to develop and deliver effective and engaging learning experiences for agent onboarding as well as new product launches, policy updates, process and tooling improvements, etc
Engineering

Lead Data Scientist

Posted 1 week ago
  • Understand product, risk, and business requirements and how to apply ML to solve our most challenging problems in impactful ways
  • Creatively leverage new and existing data to increase the effectiveness and efficiency of our decision-making infrastructure
Engineering

Lead Front End Engineer

Posted 1 week ago
  • Design, develop, test, refactor, and scale new and existing investigation tools
  • As above, for consumer-facing product features that improve the interaction between our members and our colleagues in Risk and in Member Services
Engineering

Senior Application Security Engineer

Posted this week
  • Evangelize security best practices
  • Build security into our SDLC, participate in security design reviews, steer the team towards safe and reliable solutions, coordinate 3rd party penetration tests, etc
Engineering

Senior IT Support Engineer

Posted this week
  • Resolve IT Support incidents and service requests from Chimers, Including troubleshooting hardware, software, and network issues
  • Support the Mac, Windows, and ChromeOS operating systems
Engineering

Senior Data Engineer, Processing and Serving

Posted this week
  • Be a hands-on data engineer, building, scaling and optimizing ETL pipelines
  • Design data warehouse schemas and scale data warehouse to ingest and process data for 10x data growth
Management

Senior Workforce Management Capacity Planner

Posted 3 weeks ago
  • Own long, mid, and short term planning cycles - from forecasting, scheduling to real-time management. Provide enhancements to the existing locked forecast process. Optimize long-term planning, from workload input, process, and tools
  • Forecast volumes and productivity assumptions across all channels and lines of businesses using...
Marketing

Analytics Manager, Growth Product Analytics

Posted 1 month ago
  • Define key metrics used to measure the success of our products and develop dashboards and ongoing reporting to surface insights and drive decision-making
  • Build a deeper understanding of user behaviors and use predictive analytics and experimentation to identify the corresponding business opportunities for Chime
Marketing

Senior Analyst, Marketing Analytics

Posted 4 months ago
  • Foster a data-driven, test-and-learn culture with your passion for telling stories with data - not only surfacing marketing and social media insights but also presenting those insights and recommendations to a variety of levels within the organization, including executives, to influence change.
  • Be obsessed with causation, attribution, and incremental lift - measuring the marginal benefit ...
Marketing

Social Media Manager

Posted 2 months ago
  • Develop and maintain Chime’s social media channels (Instagram, Twitter, Facebook, LinkedIn, YouTube)
  • Generate a diverse pipeline of social media content, effectively crafting them in the look and feel as well as voice and tone of the brand
Marketing

Senior Process Optimization Specialist

Posted 2 months ago
  • Champion operational excellence daily
  • Assist in the development of compliance operations processes to support new Chime products, features, regulations, or pilots, as well as draft procedural documentation
Marketing

Lead Analyst, Marketing Analytics

Posted 2 months ago
  • Foster a data-driven, test-and-learn culture with your passion for telling stories with data - not only surfacing marketing and social media insights, but also presenting those insights and recommendations to a variety of levels within the organization, including executives, to influence change.
  • Be obsessed with causation, attribution and incremental lift - measuring the marginal benefit a...
Marketing

Lifecycle Marketing Manager, Growth

Posted 1 month ago
  • Drive hyper-personalized omnichannel programs (primarily email/push/in-app) delivering best-in-class member communications that are proven by both quantitative and qualitative measurements
  • Partner with an assortment of stakeholders and resources from product, design, marketing, user research, and analytics teams to develop and deliver on shared strategies, executing against team/company OKRs for large cross-functional initiatives
Marketing

Senior Product Manager, Growth

Posted 4 weeks ago
  • Lead the ideation, technical development, and launch of innovative products
  • Embrace the testing process: form and validate data-driven hypotheses for accelerating member acquisition, retention and revenue.
Marketing

Group Product Manager, Growth

Posted 4 weeks ago
  • Manage multiple growth areas and drive the strategy of our new member experience
  • Lead, manage and develop highly functional teams, ensuring detailed experimentation methodology and flawless execution that is scalable and sustainable.
Marketing

Content Strategist, Product Operations

Posted 2 weeks ago
  • Lead the content development for Chime’s self-service content channels (help center, chat, and phone system)
  • Explain complicated product and policy concepts in simple, jargon-free language using Chime’s voice
Marketing

Paid Social Associate

Posted 1 week ago
  • Drive new user enrollment while optimizing for LTV through Paid Social
  • Own testing methodologies including and not limited to creative, bidding, audiences, ad copy and landing pages.
Operations

Manager, Equity Administration

Posted 3 months ago
  • Prepare grant files, timely and accurately process new grants (including the delivery of stock agreements) as well as varied transactions with a strong know-how of accounting, legal, and tax implications
  • Review proposed secondary sale activity by current and former employees and evaluate Chime’s pr...
Operations

Head of Social and Community

Posted 2 months ago
  • Lead our social media and community teams and help drive strategy across social media publishing, campaigns paid social, social listening and insights, and community building
  • Own definition of KPIs and measurement of social media efforts across both outbound and inbound initiatives
Operations

Senior Dispute Experience Associate

Posted 2 months ago
  • Collaborate with internal and third-party teams to ensure the timely execution of dispute intake operations following Federal Regulations E and Z, NACHA Operating Rules, payment network (Visa, MasterCard) rules, and other applicable regulations
  • Identify and resolve dispute intake operations process issues. Team up with Learning & Deve...
Operations

Strategic Finance Lead

Posted 1 month ago
  • Evaluate TAM, revenue, and profit opportunity for new products and features
  • Build and maintain unit economic frameworks to evaluate the ROI of various products, features, and business strategies and guide team decision-making
Operations

Senior Dispute Loss Forecasting Analyst

Posted 1 month ago
  • Forecast cohort level metrics related to transaction loss provisioning including dispute rates, credits, reversals, chargebacks, write-offs, etc., and closely work with Finance to calculate the monthly transaction loss provisions
  • Propose any opportunities and improvements in current methodologies used for forecasting and lo...
Operations

Legal Operations Lead

Posted 1 month ago
  • Design and manage processes to positively impact the Legal & Compliance team’s efficiency and effectiveness (including contract management, finances, knowledge management, eDiscovery, and litigation support)
  • Support the General Counsel with team structure, strategy, and engagement; enjoy relationship-b...
Operations

Research Operations Manager

Posted 1 month ago
  • Establish, implement, and communicate a compelling ResearchOps process and organizational operation
  • Efficiently drive Research programs, such as standardizing and automating our member recruitment frameworks, partnering with Product and Design to ensure team collaboration, and establishing processes for how we engage with and deliver work to stakeholders
Operations

Dispute Operations Manager

Posted 3 weeks ago
  • Develop strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize BPO processes, tools, and policies to achieve performance objectives while mitigating vendor risk
  • Collaborate with internal and third-party teams to ensure the timely execution of Dispute Inves...
Operations

Workforce Manager, Risk Operations

Posted 3 weeks ago
  • Be accountable for Risk Operations workforce forecasting and optimization. Develop strategic and tactical service demand and workforce forecasting models
  • Provide strategic recommendations for comprehensive service workforce planning (all workforces in all global sites) and cost reductions to the team based on financial and operational analysis
Operations

Senior Check Fraud Operations Specialist

Posted 3 weeks ago
  • Monitor known risk vectors and identify new fraud trends, particularly as they pertain to check deposit fraud
  • Recommend appropriate immediate and long-term courses of action to mitigate risk while minimizing false positives and maintaining the customer experience
Operations

Check Fraud Operations Specialist

Posted 3 weeks ago
  • Review suspicious account and transaction events, particularly as they pertain to check deposit fraud, using internal and external fraud tools, and take action per Chime’s risk policies
  • Research and analyze data to detect fraudulent activity, and develop opportunities for minimizing fraud and avoiding false positives
Operations

Senior Training Specialist, Risk Operations

Posted 3 weeks ago
  • Lead design of high impact learning solutions and development content as needed
  • Partner with other copy & content writers at Chime for alignment with the Chime voice & branding
Operations

Senior Manager of Member Services Operations

Posted 3 weeks ago
  • Conduct daily and weekly operations review and KPI management
  • Conduct root cause analysis and Operation process standardization
Operations

Senior Technical Sourcer

Posted 1 week ago
  • Build a pipeline of top talent through multiple sourcing channels
  • Partner closely with hiring teams and recruiters to advise on market trends
Product

Senior Product Manager, Risk

Posted 3 months ago
  • Assist and drive the product roadmap for our Risk team to keep our members safe and minimize Chime’s risk exposure and fraud loss
  • Strategize, develop, and build upon solutions with data science and engineering to combat ever-changing fraud attack patterns
Product

Lead Product Manager, Platform

Posted 1 month ago
  • Partner with product and engineering leadership, including our cofounder & CTO, to help set the vision, strategy and roadmaps for our core banking platform
  • Serve as product owner for our early platform investments; manage the backlog, capture requirements, and ship product incrementally in collaboration with engineering
Product

Senior Product Manager, Credit Builder

Posted 1 month ago
  • Lead the ideation, design, technical development, and launch of innovative products
  • Establish shared vision across the company by building consensus on priorities leading to impactful outcomes
Product

Product Manager, Pay Friends

Posted 1 week ago
  • Lead the ideation, technical development, and launch of innovative features
  • Design experiments, tactics and timeline for initiative required to drive adoption and increase engagement
Sales

CRM Operations Associate

Posted 1 month ago
  • Support our day to day CRM Operations by helping to implement new marketing automation campaigns, building customer segments, monitoring performance, and running batch and blast campaigns
  • Support asset production by working with our Lifecycle Engineering Developer to code and test email templates
Other

Senior Analyst, Member Services

Posted 2 weeks ago
  • Define key metrics used to measure the success of our support experiences and products
  • Build a deeper understanding of member contact behaviors and identify the corresponding business opportunities for Chime
Other

Director of Technical Program Management

Posted 2 months ago
  • Build an effective Technical Program function from the ground up
  • Introduce and improve the best practices to enable product and technical roadmaps
Other

Privacy and Security Counsel

Posted 3 months ago
  • Provide guidance on privacy and data security issues to legal team (including product, employment and commercial counsel) and cross-functional partners (security, product, People and engineering teams).
  • Respond to privacy- and security-related regulatory inquiries and investigations in coordinatio...
Other

Senior Analyst, Growth Product Analytics

Posted 2 months ago
  • Define key metrics used to measure the success of our products and member growth.
  • Build a deeper understanding of user behaviors in all stages of the member lifecycle, from enrollment through to retention, and identify the corresponding business opportunities for Chime.
Other

Lead Analyst, Consumer Experience

Posted this week
  • Define key metrics used to measure the success of our consumer banking experiences and products and develop dashboards to surface insights to drive decision making
  • Build a deeper understanding of our members needs and use predictive analytics to develop strategic product and business opportunities for Chime
Other

Payments Product Counsel

Posted 4 weeks ago
  • Support all things payments related by providing timely, concise and business-focused legal advice on federal and state payments and/or banking laws, card processing activity, rules and regulations, including UDAAP and BSA/AML.
  • Structure, draft, negotiate and review agreements with various financial institutions and partn...
Other

Dispute Specialist

Posted 3 weeks ago
  • Analyze dispute cases, draw conclusions based on findings, and clearly summarize complex results
  • Respond to and manage dispute escalations, issues, and complaints with the highest degree of professionalism. Summarize case facts, dates, times, and decision summaries and provide succinct post-mortem summaries to cross-functional stakeholders on various Chime teams
Other

Compliance Operations Specialist (KYC/CIP/CDD)

Posted 3 weeks ago
  • Partner with internal teams, such as data analytics, product, engineering, and operations, to develop compliance tools and workflows for CDD/KYC
  • Provide KYC subject matter expertise to the business and other stakeholders
Other

Quality Program Analyst

Posted 3 weeks ago
  • Train, certify, and onboard new-hire QAs from vendor sites
  • Prepare variance report (agent/team/site levels) derived from calibration sessions
Other

Senior Analyst, Risk

Posted 2 weeks ago
  • Bring existing best practices to help foster a data-driven culture. Work closely with operational leads to define goals, metrics and create dashboards to evaluate success, and analyze experimental results.
  • Perform complex analyses and in-depth research on large data sets to drive efficiency and effec...
Other

Senior Risk Analyst, Move Money

Posted today
  • Leverage internal and external third party data to reduce loss rates and improve member experience as it relates to various money transfer product features (Pay Friends, PayAnyOne, instant transfers, ACH etc.,.)
  • Work closely with risk operations and product teams to optimize our risk controls, limits, poli...