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Activity Based Science Learning

Partner Relationship Executive

₹2L – ₹3L
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Position Summary:
Partner Relationship Executive will be responsible for managing partners to ensure excellent customer service and partner satisfaction. He/she will act as a liaison responsible for managing partner relationships, creating reports, managing events & data management. Being the face of the organization, they play a vital role in creating a positive brand through excellent interpersonal relationships and fulfilling commitments

Key Responsibility Areas:
o Client relationship management with post-sales progress, regular updates, reports etc.
o Understanding client requirements on timely basis and ensure the deliverables
o Create presentations and documentation
o Ideate marketing collateral for branding of Life-Lab and sponsors
o Plan and manage meaningful activities and events for various stakeholders engagements in and outside schools
o Ensure quality adherence with respect to client expectations
o Internal cross-team communication and integration

Roles and Responsibilities:
• Partnership Management
o Assist in managing portfolio of supporters through personal engagement and solicitation
o Managing partner communication such as following-up, coordinating & keeping them informed
o Schedule and attend timely meeting with partners

• Service Satisfaction and Client Retention
o Drive client satisfaction by monitoring project progress in schools and quality adherence
o Maintain communication with internal teams to be updated at all times to ensure project deliverables
o Escalate all issues concerning program implementation to the respective manager

• Reporting & Documentation
o Create project-wise periodic reports for partners keeping them informed
o Keep all reporting formats, CRM, documents updated on a daily basis
o Develop presentations for existing projects and prospective partners
o Maintain data integrity, tracking engagement and inputting key information on database

Skills & Competencies:
• Strong content writing and presentation skills
• Excellent report writing skills
• Strong client interfacing, relationship building skills
• Strong secondary research skills using internet or social media platforms

Qualification & Experience:
• Minimum Bachelor’s degree preferably in relevant field
• 1-2 years of experience in Client Relationship Management or related domains preferably in non-profit/education sector
• excellent verbal and written communication skills

Life Lab at a glance

Activity Based Science Learning

Life Lab focuses on Education, Ngo's, and Science. Their company has offices in Pune. They have a small team that's between 11-50 employees.

You can view their website at http://life-lab.org/

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