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Operations Associate

₹3L – ₹3.5L
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Job Description

Leverage Edu is one of India's leading/fastest growing ed-tech companies. It is a leading provider of student mentoring and college admissions guidance for college-going rock-stars, experienced working professionals and high schoolers, with offices across Delhi, Gurgaon, Bangalore & Mumbai. We are the trusted platform of choice for thousands of families, and help dreams come true every day. Leverage believes that mentorship is the critical difference in someone making it big in life, and it improves a learner’s skills by 10x. We are focused on bringing technology together with a human touch, and hence the One-to-One approach between the Mentor and the Mentee.
The Operations Team at Leverage is responsible for the Company’s daily functioning ensuring Customer Servicing & Satisfaction, Structuring Department-based processes & streamlining inter-departmental logistics.

Key Responsibilities

Managing Business-level escalations
Aid in setting Goals for departments
Executing strategic changes & drive structured processes throughout the organisation
Drive innovation to remove operational inefficiencies
Working within a super-fast-paced environment

Eligibility

A Bachelor’s Degree or equivalent
Ability to think & execute in a structured manner
Ability to solve problems with an analytical ground-up thinking
Ability to be metric-driven in their approach
Dynamic and energetic approach to problem solving
Excellent written and verbal

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