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Software by and for people who value their time.

Linux Support Specialist

$50k – $70k • No equity
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** This position is in Phoenix, Arizona. This is not a remote position. **

As a member of our Technical Support team, you’ll be part of a highly-skilled group providing amazing support to our users while contributing in other ways to our company.

You'll be doing technical support between 50-75% of the time. The rest of your time will be spent wearing other hats. Our existing support staff handles many other responsibilities ranging from packaging to QA to documentation to marketing to devops to software development.

Learn more about us here: lessbits.com/about

Required:
• Expert Linux, PHP, and MySQL debugging & troubleshooting skills
• Server administration experience
• Excellent customer service and English writing skills
• Ability to work nights, weekends, and holidays
• U.S. citizen

Nice to have but not required:
• Bachelor's degree
• Programming certifications

Benefits:
• Working with exceptionally talented team members
• A work environment where you get to learn new skills
• No calls, no chats - tickets only
• Flexible time off
• Gym membership
• 401k

Less Bits is expanding our team and our services. Our flagship service, ServerPilot, provides a secure control panel optimized for hosting WordPress and PHP websites on cloud servers. Our other services provide server and website security, hosting automation, and website migration.

Come join Less Bits to work hard with an amazing team in a relaxed environment where your contributions will have a major impact.

Meet your team

People you would work with in this role
Founder & CEO @Less Bits. @Berkeley MS EECS. NSF Fellow. Computer security researcher. Worked @Google and @Mozilla security team.

Ivan Vazquez

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First sysadmin @Amazon. Scaled Amazon through IPO, and achieved 99.99% website uptime. CIO @serverpilot • Studied at @University of Arizona