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Automating customer service systems intelligently for companies

Automating customer service systems intelligently for companies

Kustomer is the platform for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer to drive informed actions. Used by Slice, Glossier, Outdoor Voices, and more, Kustomer provides businesses with a full view of every customer's lifetime. Kustomer unifies all relevant data, customer history, apps, and systems. Kustomer was founded in 2015 with headquarters in New York City.
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Brad Birnbaum

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CEO and Founder @kustomer-1

Jeremy Suriel

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CTO & Founder @Kustomer Serial entrepreneur with a passion for building software
Total raised

$173.5M

Funded over

6 rounds

Latest round

Series E (Dec 2019)

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100% healthcare coverage

Retirement benefits

Parental leave

Commuter benefits

Referral bonuses