Shipping Supervisor

Published: 3 weeks ago
Avatar for KOKO Networks

KOKO Networks

KOKO Networks is a venture-backed technology company operating in East Africa and India

Job Location

Job Type

Full Time

Visa Sponsorship

Not Available

Relocation

Allowed

The Role

About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Shipping Supervisor, you will be responsible for KOKO’s import supply chains, including regular consumer hardware shipments, periodic complex multi-country sourcing projects, and import of specialised components for development of high-tech products. You will be to manage all shipping documentation, shipping modes and orders, customs clearance, and delivery to KOKO’s warehouses in Nairobi.


What You Will Do
* Develop and constantly improve KOKO’s shipping processes, including contributing to the design and selection of ERP software
* Coordinate with international and local suppliers to arrange for the shipment of goods
* Manage complex customs processes at origin and destination
* Clearly communicate shipment status, lead times, and delays throughout the organisation
* Troubleshoot shipment and customs issues and clarify queries related to new products
* Participate in the selection of new shipping and clearance service providers
* Manage the performance of existing service providers
* Anticipate unfavourable events, through analysis of data and industry knowledge, and prepare mitigation strategies
* Determine optimal shipping solutions, including forecasting quantity and timing of deliveries 
* Maintain and review records of items being shipped
* Constant improvement of existing processes

What You Will Bring to KOKO
* University degree in a relevant field
* 5+ years of experience in shipping, customs clearance, import / export, or a related field
* 2+ years of experience managing and leading a team
* Detailed knowledge of logistics processes and shipping
* Experience negotiating with subcontractors to ensure delivery on agreed service levels 
* Ability to work autonomously and think on your feet to proactively identify and solve problems
* Excellent observational skills and a forward thinking / planning attitude
* Excellent verbal & written communication skills

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

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